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About
Home Instead Canterbury is a home care agency providing care and support in people's own homes across Canterbury and the surrounding areas. Its office is in Faversham, Kent. The agency's main focus is dementia care, and it also supports older people aged 65 and over, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment.
The agency says it matches its care professionals with clients according to skills, interests and personality, so that care is tailored to each person. It also says it guides people through each step of arranging care at their own pace. Home Instead Canterbury is rated Good by the Care Quality Commission, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions in a report published in 2023.
What inspectors found
CQC: GoodReport published 4 May 2023 · Last inspected 24 April 2023
Inspectors found Home Instead Canterbury, a domiciliary care service supporting people in their own homes, to be good overall. At the time of the visit it had 21 people using the service, 8 of whom received personal care. Staff were described by people using the service as kind and caring, arriving on time, and consistent, with risks assessed and care plans giving clear guidance.
- Staff knew how to recognise and report possible abuse, which helped protect people.
- People reported no missed or late visits and consistent care from familiar staff.
- Staff used personal protective equipment appropriately and the provider reported sufficient supplies.
- People and relatives gave positive feedback on the management, and felt involved in their care.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Home Instead Canterbury will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Home Instead Canterbury is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 11.7 miles away. The local GP practice is NEWTON PLACE SURGERY, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
Home Instead Canterbury is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Faversham
Information last reviewed October 2026.
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