Home care agency

Cera- Kent

Home care agency in Faversham, Kent

Cera Care

Cera- Kent

Home care agency in Faversham, Kent

Operated by Cera Care

CQC GoodDementia
AddressSaphir House, 5 Jubilee Way, Faversham, ME13 8GD

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About

Cera- Kent is a home care agency that provides care and support in people's own homes, run from an office in Faversham, Kent. It operates under the Cera Care brand and has a particular focus on dementia. The agency supports people across several client groups, including those living with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities, mental health needs, sensory impairments or learning disabilities.

The Care Quality Commission rates the agency Good overall, based on a report published in 2020. It is rated Good for being safe, caring, responsive and well-led, and Requires Improvement for being effective.

What inspectors found

CQC: Good

Report published 23 November 2020 · Last inspected 3 November 2020

Inspectors found that this agency, which supports people in their own homes across Kent, provides care tailored to each person and reviewed regularly. Staff were described as knowing people well, with consistent carers who stay for the whole visit. People and their relatives reported feeling safe and spoke positively about how the service is run.

Strengths noted
  • Risks to people and staff are identified and their assessments are reviewed regularly.
  • Staffing levels are sufficient, and people keep familiar carers for their visits.
  • Medicines are handled safely by trained staff whose competence is checked regularly.
  • Management is approachable, quality checks are in place, and people are kept informed through regular contact.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital11.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Cera- Kent will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Cera- Kent is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 11.8 miles away. The local GP practice is NEWTON PLACE SURGERY, 0.3 miles away.

Nearest hospital · A&E
William Harvey Hospital (Ashford) · 11.8 mi
Nearest GP
NEWTON PLACE SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Cera Care

Cera- Kent is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.

See all 146 Cera Care listings →

Information last reviewed October 2026.

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