Expertise Homecare Ashford and Canterbury

Home care agency in Canterbury, Kent

Operated by Capella Care

CQC GoodDementia
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressChilham Surgery, Branch Road, Chilham, Canterbury, CT4 8DR

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About

Expertise Homecare Ashford and Canterbury is a home care agency that provides care and support in people's own homes, with its office in Canterbury, Kent. It says it works across Kent and Wales, using a team of more than 100 specialist care and support workers trained to meet a range of needs. Care is shaped around each client's particular requirements, and the agency has a particular focus on dementia. It supports older people, younger adults, people with dementia, physical disabilities, mental health needs, sensory impairments and learning disabilities. The agency says it invests in technology and its staff. It was rated Good overall by the Care Quality Commission in a 2023 report, with Good ratings for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 14 April 2023 · Last inspected 7 March 2023

Inspectors found that this domiciliary service, which was providing personal care to 51 people at the time, delivered kind and respectful support tailored to individual needs. Staff were described as trained and aware of how to protect people, and people were involved in shaping the service. The service remains rated good overall, and a focused review of safety and leadership found no evidence that people were at risk of harm.

Strengths noted
  • Care was described as kind and compassionate, with people's privacy and dignity protected.
  • Staff had training on recognising and reporting abuse, knew how to apply it, and worked well with other agencies to protect people.
  • People were supported to make choices and stay as independent as possible, with support given in the least restrictive way.
  • People and those important to them were involved in developing the service, their views were acted on, and effective systems were in place to learn and improve.
Areas to improve
  • Staff and people reported that visits sometimes ran late because travel time was not always allowed for properly.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery1.8 miles
Hospital7.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtAmple
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Expertise Homecare Ashford and Canterbury will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Expertise Homecare Ashford and Canterbury is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 7.4 miles away. The local GP practice is OLD SCHOOL SURGERY, 1.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
William Harvey Hospital (Ashford) · 7.4 mi
Nearest GP · CQC Good
OLD SCHOOL SURGERY · 1.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Capella Care

Expertise Homecare Ashford and Canterbury is one of 3 services run by Capella Care on AskBart. See how the group's services are rated and where it operates.

See all 3 Capella Care listings →

Information last reviewed October 2026.

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