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Home care in New Malden

48 agencies

There are 48 home care agencies in and around New Malden on AskBart. 100% of those rated by the CQC are Good or Outstanding, against 79% nationally (CQC data, October 2026). The most recent inspection was at Emezzions Care in October 2023.

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New Malden

Home care agencies (48)

Pins show each agency's office; care is given in people's own homes.

  • Outstanding
  • Good
  • Not rated
48 agencies found
No photos yet
Verified
CQC Good

Leys Consultants is a home care agency based in New Malden, Kingston upon Thames, providing care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Leys Consultants
No photos yet
Verified
CQC Good

Aid With Care Limited is a home care agency based in New Malden, Kingston upon Thames, providing domiciliary care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Aid With Care Limited

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Concord Care ServicesVerified
CQC Good

Concord Care Services

Concord Care Services is a home care agency based in New Malden, Kingston upon Thames, providing care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Concord Care Services
Home Instead Senior CareVerified
CQC Outstanding

Home Instead

Home Instead Senior Care is a home care agency based in New Malden, Kingston upon Thames, which delivers care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Outstanding
Fees on request
View agency: Home Instead Senior Care
No photos yet
Verified
CQC Good

Cera Care

Alpenbest is a home care agency operated by Cera Care, based in Kingston upon Thames, Greater London.

CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Alpenbest
No photos yet
Verified
CQC Good

Blue Arrow Care Limited is a home care agency based in Kingston upon Thames, Greater London, providing domiciliary care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Blue Arrow Care Limited
No photos yet
Verified
CQC Good

Noblesse Care Ltd is a home care agency based in New Malden, Kingston upon Thames, Greater London.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Noblesse Care Ltd
No photos yet
Verified
CQC Good

Trustful Hands is a home care agency based in Kingston upon Thames, Greater London.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Trustful Hands
No photos yet
Verified

Reon Care

Park House is a home care agency based in Worcester Park, Kingston upon Thames.

Dementia
Fees on request
View agency: Park House
IMG-SurreyVerified
CQC Good

IMG-Surrey is a home care agency based in Surbiton, Kingston upon Thames, Greater London.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: IMG-Surrey
No photos yet
Verified

Emezzions Care is a home care agency based in Surbiton, Kingston upon Thames, that delivers care and support in people's own homes.

Dementia
Fees on request
View agency: Emezzions Care
No photos yet
Verified
CQC Outstanding

Berkeley Home Health

Trinity Homecare is a home care agency based in Worcester Park, Kingston upon Thames, providing care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Outstanding
Fees on request
View agency: Trinity Homecare
Comfort Care At HomeVerified
CQC Outstanding

Comfort Care At Home is a home care agency based in Chessington, Kingston upon Thames, providing care and support to people in their own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Comfort Care At Home
SDL KingstonVerified
CQC Good

Support Direct

SDL Kingston is a home care agency based in Chessington, Kingston upon Thames, that delivers care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: SDL Kingston
SurreyVerified
CQC Good

Surrey is a home care agency based in Chessington, Kingston upon Thames, providing care and support in people's own homes.

Dementia
CQC:Safe: GoodWell-led: Good
Fees on request
View agency: Surrey

Key facts: New Malden

Home care agencies listed48
Rated Good or Outstanding38 of 38 (100%)
Rated Outstanding5
Rated Requires improvement or Inadequate0
Kingston upon Thames usual weekly rate (2025)£1,157
Most recently inspectedEmezzions Care (October 2023)
Outstanding5
Good33
Not yet rated10

Data: CQC register, updated October 2026. Figures are for the homes listed on this page.

Not sure how much care is needed?

Answer a few questions and we’ll estimate the hours a week, a visit schedule and a rough cost for care at home in New Malden — in about a minute.

Estimate care needs

CQC quality of home care in New Malden

Rated Good or Outstanding
38/ 38 rated
Outstanding
5
Newly registered (awaiting rating)
10

Every agency here is regulated by the Care Quality Commission. Each profile shows the full CQC breakdown — whether the service is safe, effective, caring, responsive and well-led.

Care agency vs a private carer in New Malden

A private or introductory-agency carer often charges less per hour than a CQC-regulated agency — but the difference pays for cover, vetting and the legal responsibilities the agency carries for you. Here’s how the two compare.

CQC-regulated home care agency compared with a private or introductory-agency carer
 CQC-regulated agencyPrivate / introductory carer
RegulationRegistered with and inspected by the CQC — a published rating on every profileNot inspected — an individual carer is not CQC-regulated
If your carer is off sickThe agency sends a replacement, so care never stopsYou have to arrange emergency cover yourself
Employment & taxThe agency employs the carer — pay, tax, pension and insurance are handled for youYou may become the carer’s legal employer, with HMRC, pension and insurance duties
Training, DBS & insuranceCarers are trained, DBS-checked and covered by the agency’s insuranceYou check training, references and DBS yourself
Typical hourly rate£22–£28 per hour£15–£19 per hour

The higher agency rate buys the cover, training and liability an agency carries for you — the reassurance most families want when arranging care for a parent. Every agency listed on this page is registered with the CQC.

Rates are typical UK ranges, not local quotes, and vary by provider, timing and the level of care. Employing a carer directly makes you their employer — check your responsibilities on GOV.UK.

What home care costs in New Malden

Hourly (visiting) care
£22–£30per hour
Overnight (waking) care
£150–£220per night
Live-in care
£1,100–£1,600per week

Estimated typical UK ranges — actual fees depend on the agency, the hours you need, and the level of care. Always get a written quote after a needs assessment. For context, Kingston upon Thames council's published cost-of-care rate was around £1,157/week (2025). Check who pays with the funding calculator.

Paying for home care in New Malden: your home is protected

This is the difference families most often miss. When your relative is cared for in their own home, the value of that home is left out of the council’s financial assessment. Move into a care home and the property is usually counted — which is why so many families worry about having to sell up. Staying at home removes that worry entirely.

The property disregard

Your main or only home is never included in the means test for care at home. The assessment looks only at savings, capital and income — the house you live in is disregarded for as long as care is provided there.

How the means test works (England)

  • Over £23,250 in savings & capital — you pay the full cost of your care (a “self-funder”).
  • Under £14,250 — your capital is ignored; you contribute only from income.
  • Between the two — a sliding scale: roughly £1 a week for every £250 of capital above £14,250.
  • Your home — disregarded throughout, because the care happens there.

Kingston upon Thames council carries out a free care-needs assessment first, then a financial assessment to work out what, if anything, you pay towards care in New Malden.

Check who pays with our calculatorNHS: paying for your own care

Capital limits are the England thresholds (frozen for several years — check the current figures). Scotland, Wales and Northern Ireland use different limits and rules. The residential-care property rules are more nuanced (a partner still living there, or a 12-week disregard, can change things). Always get a financial assessment from your council.

What later-life care costs in New Malden

Average weekly costs for the main types of care, so you can see how New Malden compares with the wider Kingston upon Thames area and the UK.

Average weekly care costs in New Malden, Kingston upon Thames and the UK
Type of careNew MaldenKingston upon Thames avgUK average
Residential care home£1,568£1,486£1,200
Nursing care home£1,553£1,467£1,500
Live-in care (est.)——~£1,400
Visiting care, 20 hrs/wk (est.)——~£460

Residential care in New Malden averages £1,568/week — about 31% above the UK average.

Care-home figures are the average advertised private weekly fee across AskBart’s listings (New Malden within ~5 miles; Kingston upon Thames county-wide); actual fees depend on the home, room and level of care. Home-care figures are typical UK estimates — we don’t yet hold verified local agency rates, so they aren’t shown per area. Always get written quotes. Model your own numbers with the care cost calculator.

The true cost of care at home vs a care home in New Malden

Families often compare a care-home fee to home-care hours alone — but a care home already includes the room, meals and bills, while staying at home means paying for those on top of the care. Adjust the figures for an illustrative weekly and yearly comparison, and see where a care home becomes the cheaper choice. The care-home figure is prefilled with New Malden's average private fee — adjust any number to match your own quotes.

Care home (£/week)

Household costs total £173/week. Attendance Allowance is a non-means-tested benefit (2026/27 rates £76.70 lower / £114.60 higher per week — check the current rate); it is usually payable whether you stay at home or self-fund a care home, so it is applied to every option below.

Home-care visits

35 hrs/week × £23

£978/wk

£50,856/year

£805 care + £173 bills

Lowest total cost

Live-in care

one carer, living with you

£1,573/wk

£81,796/year

£1,400 care + £173 bills

Residential care home

room, meals & bills included

£1,568/wk

£81,536/year

Where it changes over

Once the £173/week of household bills are counted, staying at home works out cheaper only up to about 61 hours of care a week. Beyond that, a residential care home — where the bills are already included — usually costs less.

A guide, not a quote

Every figure is an editable estimate. Household bills vary by home and circumstances; live-in care may need two carers for high or overnight needs; and the right choice depends on the level of care needed, not just the total. Always get real quotes and a care-needs assessment before deciding.

Illustrative only — a transparent model, not a quote. See who should pay towards care in our care funding & means-test calculator, or ask Bart.

Support for staying at home in New Malden

Care at home works best alongside local health services, grants and carer support. These are the main routes to help — home adaptations are administered by Kingston upon Thames council.

Home adaptations & grants

Grab rails, stairlifts and level-access showers can be part-funded by a Disabled Facilities Grant — the practical changes that let care at home succeed.

Disabled Facilities Grant

Help paying for care

Attendance Allowance is a non-means-tested benefit that helps with the cost of care at home for people over State Pension age.

Attendance Allowance

District nursing & community health

NHS community teams visit at home for wound care, medication support and ongoing conditions, alongside your care agency.

NHS care & support

Support for family carers

Advice, a carer’s assessment, respite and local support groups for relatives who help with care.

Carers UK advice

Prescription delivery

Local pharmacies can prepare weekly blister packs (dosette boxes) and deliver medicines to the door.

Find a pharmacy

Links open official NHS, GOV.UK and national charity services that localise to your postcode. AskBart is independent and isn’t affiliated with these organisations.

Common questions

How many home care agencies are there in New Malden?

AskBart lists 48 CQC-registered home care agencies in and around New Malden, 5 of them rated Outstanding.

How much does home care cost in New Malden?

Visiting (hourly) home care in New Malden typically costs £22–£30 per hour, overnight care £150–£220 per night, and live-in care £1,100–£1,600 per week. Actual fees depend on the agency and your care needs — always ask for a written quote after a free needs assessment.

Are home care agencies in New Malden regulated?

Yes. Every agency listed here is registered with and inspected by the Care Quality Commission (CQC). 38 of the 38 rated agencies are rated Good or Outstanding. Each profile shows the full CQC rating across all five areas: safe, effective, caring, responsive and well-led.

Weighing up your options in New Malden?

Care needs change over time. Compare the other kinds of later-life care in New Malden:

Need more support than visiting care can give?Compare care homes in New Malden

Near New Malden

Paying for care? See how care is funded and check what the council may pay.

Guides for families

More in our home care guides.

Talk to a care at home expert.

Choosing home care is a big decision. Get free, friendly guidance on the agencies in New Malden — no obligation, just clear answers when you need them.

Talk to an advisorCompare with a care home

Header photo: Gustave.iii, CC BY-SA 4.0, via Wikimedia Commons