Home care agency

Aid With Care Limited

Home care agency in New Malden, Kingston upon Thames

Aid With Care Limited

Home care agency in New Malden, Kingston upon Thames

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressUnit 26 Kingspark Business Centre, 152-178 Kingston Road, New Malden, KT3 3ST

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About

Aid With Care Limited is a home care agency based in New Malden, in the Kingston upon Thames area of Greater London. The Care Quality Commission registered it in March 2019 to provide personal care, which it delivers in people's own homes. The agency focuses particularly on dementia and supports a range of client groups, including older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities.

The Care Quality Commission rated the agency Good overall in its 2022 report, with Good ratings across all five key questions: safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 6 October 2022 · Last inspected 21 September 2022

Inspectors rated this domiciliary care agency, which supported 43 older people in their own homes, as good. Feedback from people, relatives and professionals was positive, with care described as consistent and delivered by a stable group of staff who knew people's needs and preferences. Staff were described as courteous and caring, and the office-based managers were praised as approachable and open to the views of people, relatives and staff.

Strengths noted
  • A consistent team of familiar staff provides care that matches people's needs and preferences.
  • Staff recruitment checks were thorough, and infection prevention, including COVID-19 practice, followed current guidance.
  • Medicines were well organised, and people received them when they should.
  • Care plans are person-centred, and people are supported to stay as independent as they safely can and to make their own decisions.
Areas to improve
  • Concerns that staff sometimes arrived late for scheduled visits prompted this inspection. Inspectors found no evidence that people were at risk of harm from this.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital1.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseAmple
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Aid With Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Aid With Care Limited is backed by a local NHS health network. The nearest A&E is Kingston Hospital, 1 miles away. The local GP practice is GROVES MEDICAL CENTRE, 0.7 miles away.

Nearest hospital · A&E
Kingston Hospital · 1 mi
Nearest GP
GROVES MEDICAL CENTRE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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