Visiting Angels North Surrey
Home care agency in Chessington, Kingston upon Thames
Operated by Visiting Angels
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
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About
Visiting Angels North Surrey is a home care agency that provides care and support in people's own homes, with its office in Chessington, Kingston upon Thames. The agency places its carers at the centre of its work, from recruitment through to training. It works with each person to match them with a suitable carer, with the aim of building a genuine working relationship. Its approach is flexible, and support can include light housekeeping and help with medication. The agency's care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, people with sensory impairment and people with learning disabilities. The Care Quality Commission rates it Good overall, with Good ratings for safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 12 October 2021 · Last inspected 20 September 2021
Inspectors rated this first-registered domiciliary care agency in North Surrey good, after a visit in September 2021 to a service supporting 12 people in their own homes. Staff were described as kind and caring, people had a say in how personal care was delivered, and care plans were personalised and encouraged independence. Leadership was well regarded, and feedback systems were in place and used to make improvements.
- People described staff as kind and caring and said they were involved in decisions about their personal care
- Care plans were personalised and comprehensive, and staff were encouraged to support people's independence
- Recruitment checks, medicines support, infection control and staff training were in place, and staff knew how to act on safeguarding concerns
- People felt leadership was very good, and staff communication systems helped share information quickly
- Risk assessments covering mental health and fire-related support were not in place at the time of inspection, though the provider completed them before the inspection ended
- Best interests decisions under the Mental Capacity Act were not always recorded when they were needed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
Gallery
What home care costs
Estimated typical UK ranges — Visiting Angels North Surrey will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Visiting Angels North Surrey is backed by a local NHS health network. The nearest A&E is Kingston Hospital, 2.9 miles away. The local GP practice is ORCHARD PRACTICE, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Visiting Angels
Visiting Angels North Surrey is one of 37 services run by Visiting Angels on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Chessington
Information last reviewed October 2026.
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