Midshires Care Ltd

Helping Hands Southend on Sea

Home care agency in Southend-on-Sea

Operated by Midshires Care

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address185 Woodgrange Drive, Southend-on-sea, SS1 2SF

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About

Helping Hands Southend on Sea is a home care agency based in Southend-on-Sea, Essex, operated by Midshires Care Ltd. It provides care and support in people's own homes, with services tailored to each person's needs and lifestyle. The agency supports people with ongoing, progressive or terminal conditions arising from ageing, accident or injury, and it has a particular focus on dementia.

The agency works with people living with dementia, older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs or sensory impairment. Its stated aim is to help clients keep living well in the home and community they know. The Care Quality Commission rated the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led, in a report published in 2022.

What inspectors found

CQC: Good

Report published 28 March 2022 · Last inspected 16 March 2022

Helping Hands Southend on Sea provides personal care to people in their own homes, with 10 of its 19 users receiving that activity. Inspectors found that staff knew how to protect people from harm, that risks were assessed and followed, and that medication and infection control were handled safely. People said their needs were met and described staff as caring, with good relationships.

Strengths noted
  • Staff understood how to raise concerns and safeguard people from abuse.
  • New staff completed an induction that included shadowing experienced colleagues, and staff received training and supervision.
  • People said staff were caring and had a good rapport with them, and their care plans were clear to staff.
  • Lessons were learned and improvements made when things went wrong, and calls were monitored to match people's care needs.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Helping Hands Southend on Sea will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Helping Hands Southend on Sea is backed by a local NHS health network. The nearest A&E is Southend Hospital, 2.3 miles away. The local GP practice is THE PRACTICE NORTHUMBERLAND AVENUE, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southend Hospital · 2.3 mi
Nearest GP · CQC Good
THE PRACTICE NORTHUMBERLAND AVENUE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Midshires Care

Helping Hands Southend on Sea is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.

See all 150 Midshires Care listings →

Information last reviewed October 2026.

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