Sister Dorothy Healthcare

Home care agency in Southend-on-Sea

Operated by Sister Dorothy

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address41A Lancaster Gardens, Southend On Sea, SS1 2NS

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About

Sister Dorothy Healthcare is a home care agency based in Southend-on-Sea, Essex, providing care and support in people's own homes. It offers tailor-made care for adults who need help to continue living at home, including personal care, help around the house and meal preparation, medication administration, companionship and outings in the community, dementia and mental health support, support for adults with physical disabilities, and re-enablement after hospital discharge. The agency also states that it provides 24/7 access to its team for support and advice.

The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health needs, sensory impairment or learning disabilities. The Care Quality Commission rated it Good overall in its 2021 report, with Good ratings for safety, effectiveness, caring, responsiveness and leadership.

What inspectors found

CQC: Good

Report published 16 September 2021 · Last inspected 20 August 2021

Inspectors describe Sister Dorothy Healthcare as a domiciliary care service that was supporting one person when they visited in June and August 2021. People said they felt well supported, and care plans were tailored to individual preferences. Staff were described as kind and respectful, with independence promoted and people involved in decisions about their care.

Strengths noted
  • Care plans were person-centred and reflected individual preferences
  • Staff were trained, received induction and ongoing supervision, and understood safeguarding procedures
  • Systems for managing prescribed medicines and infection control, including access to protective equipment, were in place
  • The service was described as well led, with the registered manager monitoring quality and safety
Areas to improve
  • Inspectors made a recommendation about staff recruitment processes

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital1.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sister Dorothy Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sister Dorothy Healthcare is backed by a local NHS health network. The nearest A&E is Southend Hospital, 1.7 miles away. The local GP practice is WARRIOR SQUARE SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southend Hospital · 1.7 mi
Nearest GP · CQC Good
WARRIOR SQUARE SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Sister Dorothy

Sister Dorothy Healthcare is one of 2 services run by Sister Dorothy on AskBart. See how the group's services are rated and where it operates.

See all 2 Sister Dorothy listings →

Information last reviewed October 2026.

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