Home care agency

Healthcare 1st Choice Ltd

Home care agency in Whitchurch, Shropshire

Healthcare 1st Choice Ltd

Home care agency in Whitchurch, Shropshire

Operated by Healthcare 1st Choice

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressUnit 4-6, Watergate Arcade, Watergate Street, Whitchurch, SY13 1DP

Do you run Healthcare 1st Choice Ltd? Manage this listing free.

About

Healthcare 1st Choice Ltd is a home care agency based in Whitchurch, Shropshire, providing care and support in people's own homes. It supports older people, younger adults, and people with dementia, physical disabilities, learning disabilities, sensory impairment and mental health needs. The agency was rated Good by the Care Quality Commission in 2019, with Good grades for Safe, Effective, Caring and Responsive care.

What inspectors found

CQC: Good

Report published 22 November 2019 · Last inspected 17 October 2019

The agency provides personal care in people's own homes and was supporting 73 people at the time of inspection, including older adults and people with a range of disabilities and mental health conditions. Inspectors found that staff were trained, took time to talk with people, and respected their privacy, dignity and independence. People said they would recommend the service, and staff felt supported and listened to.

Strengths noted
  • Staff completed safeguarding, medicines and food hygiene training and had access to protective equipment
  • Care plans were built from assessments, risks were managed, and people were involved in planning their care
  • Monthly care reviews, spot checks and effective governance systems were in place
  • Staff worked with other agencies and the service could show it was working to improve
Areas to improve
  • Some people wished their care times were more consistent, although they were told when staff would be late

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery4.8 miles
Hospital13.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Healthcare 1st Choice Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Healthcare 1st Choice Ltd is backed by a local NHS health network. The nearest A&E is Leighton Hospital, 13.5 miles away. The local GP practice is LAUREL BANK SURGERY, 4.8 miles away.

Nearest hospital · A&E
Leighton Hospital · 13.5 mi
Nearest GP
LAUREL BANK SURGERY · 4.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Healthcare 1st Choice

Healthcare 1st Choice Ltd is one of 3 services run by Healthcare 1st Choice on AskBart. See how the group's services are rated and where it operates.

See all 3 Healthcare 1st Choice listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Healthcare 1st Choice Ltd, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to Healthcare 1st Choice Ltd so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Healthcare 1st Choice Ltd?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.