AStar Homecare Services Limited

Home care agency in Whitchurch, Cheshire East

CQC OutstandingDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressOffice 29, Park View Business Centre, Combermere, Whitchurch, SY13 4AL

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About

AStar Homecare Services Limited is a home care agency based in Whitchurch, Shropshire, that provides care and support in people's own homes. It aims to help the people it supports live as comfortably and independently as possible, and it holds that people should be able to choose to spend their final days at home with family nearby. Its care focus is dementia, helping people with the condition to keep living in the familiar surroundings of their own home.

The agency supports people living with dementia, older people, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairment or learning disabilities. The Care Quality Commission rated AStar Homecare Outstanding overall in its 2019 report. Caring, Responsive and Well-led were also graded Outstanding, while Safe and Effective were graded Good.

What inspectors found

CQC: Outstanding

Report published 4 November 2019 · Last inspected 7 October 2019

Inspectors describe a personalised service in which long-serving staff, matched carefully to the people they support, build trusted relationships. People are encouraged to stay independent and to return to activities they have enjoyed, and relatives are treated warmly and included in care. The overall atmosphere is one of dignity, kindness and a shared commitment to good practice.

Strengths noted
  • Staff are matched with people according to individual interests and personalities, and many have worked with the service since it started.
  • People are supported to improve their health, wellbeing and independence, and to take part in activities they have long enjoyed.
  • Needs are assessed thoroughly before care starts, and people and their families help shape care plans around life history and preferences.
  • Recruitment is rigorous, staff are well trained, they know how to protect people from harm, and medicines are managed safely.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery2.2 miles
Hospital10.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsLimited
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — AStar Homecare Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

AStar Homecare Services Limited is backed by a local NHS health network. The nearest A&E is Leighton Hospital, 10 miles away. The local GP practice is THE SURGERY, 2.2 miles away.

Nearest hospital · A&E
Leighton Hospital · 10 mi
Nearest GP
THE SURGERY · 2.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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