Home care agency
CareKind
Home care agency in Whitchurch, Shropshire
CareKind
Home care agency in Whitchurch, Shropshire
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
CareKind is a home care agency based in Whitchurch, Shropshire. It provides domiciliary care and support to people in their own homes, with a focus on dementia care. The agency supports older people aged 65 and over, including those living with dementia.
CareKind was rated Good by the Care Quality Commission in 2019. The key-question grades were: Safe — Requires Improvement; Effective — Good; Caring — Good; Responsive — Good; and Well-led — Good.
What inspectors found
CQC: GoodReport published 15 April 2019 · Last inspected 12 March 2019
Inspectors found that the agency supported five people with personal care in their own homes. People said they felt safe, found staff kind, caring and respectful, and reported that visits were usually on time and rarely missed, with care planned around their preferences. Staff described good morale and feeling supported by an approachable management team, but inspectors asked for improvements to medication records and to the recording of people's skin integrity, and the manager said these would be addressed.
- People said they felt safe with staff and described them as kind, caring and respectful.
- Visits were rarely missed and made on time, and staff said they had enough time to provide the support people needed.
- Care was personalised to people's preferences, and the management team adapted support when people's needs or choices changed.
- Staff were recruited with pre-employment checks and trained, and they described good morale and an approachable management team.
- Medication records needed improvement, including clearer guidance for staff on as-needed medicines such as creams and better assessment of staff competency to administer medicines.
- Information about people's skin integrity needed improving.
- The provider's complaints policy needed to be reviewed.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseAdequate
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — CareKind will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
CareKind is backed by a local NHS health network. The nearest A&E is Leighton Hospital, 13.5 miles away. The local GP practice is LAUREL BANK SURGERY, 4.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Whitchurch
Information last reviewed October 2026.
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