Home care agency
Easterside Community Hub
Home care agency in Middlesbrough
Easterside Community Hub
Home care agency in Middlesbrough
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Do you run Easterside Community Hub? Manage this listing free.
About
Easterside Community Hub is a home care agency based in Middlesbrough that delivers care and support in people's own homes. It supports older people, those living with dementia, and people with physical disabilities. The agency was rated Good overall by the Care Quality Commission in 2024, achieving Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 16 January 2024 · Last inspected 13 December 2023
Inspectors found there were enough trained staff to meet people's needs, although people gave mixed feedback about how consistent their carers were and whether visits ran at the expected times. Medicines were handled safely and staff followed infection prevention practices. Inspectors also described people as being supported to make their own choices, with feedback gathered from people, families and staff.
- Safe recruitment processes were followed, and staff understood how to protect people from abuse and harm that could be prevented.
- Risks to people were identified and reduced where possible.
- Medicines were managed safely, and precautions against infection were taken.
- People were encouraged to make their own decisions, with support provided in the way that limits their freedom least.
- Some people were unhappy with how consistent their carers were and with the timing of visits, and inspectors recommended a review of staffing.
- Regular audits did not always notice that some risk assessments had not been updated to reflect people's choices and preferences, and inspectors made a recommendation about quality assurance.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Easterside Community Hub will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Easterside Community Hub is backed by a local NHS health network. The nearest A&E is The James Cook University Hospital, 0.6 miles away. The local GP practice is MARTONSIDE MEDICAL CENTRE, 0.7 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Middlesbrough
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Easterside Community Hub, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Easterside Community Hub?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.