Home care agency
Aapna Services Ltd
Home care agency in Middlesbrough
Aapna Services Ltd
Home care agency in Middlesbrough
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Aapna Services Ltd is a home care agency based in Middlesbrough that delivers care and support in people's own homes. It supports older people aged 65 and over, as well as people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in its 2023 report. It was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 6 January 2023 · Last inspected 16 November 2022
Inspectors looked at the service in a focused inspection covering safe and well-led only, and the service was rated requires improvement overall, down from good. The report describes a positive atmosphere, with people and relatives saying they were happy with the care, communication is praised, and staff reportedly feel supported and enjoy their work. However, the report finds risks were not always well managed, care plans and medicines records were not always accurate or clear, and recruitment and management oversight fell short.
- People and relatives reported being happy with the care and spoke positively about its impact
- Communication with people and relatives was described as good
- Staff reported enjoying their jobs and feeling supported by management
- Enough staff were in place, staff were trained, and people were kept safe from abuse; infection control was managed safely
- Risks to people were not always robustly managed, and some key risks lacked written guidance for staff
- Care plans and medicines records were not always up to date, clear or accurate
- Safe recruitment procedures were not in place, and management oversight and audits did not identify all issues
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenPlentiful
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Aapna Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Aapna Services Ltd is backed by a local NHS health network. The nearest A&E is The James Cook University Hospital, 0.9 miles away. The local GP practice is VILLAGE MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Middlesbrough
Information last reviewed October 2026.
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