Support Solutions Middlesbrough

Home care agency in Middlesbrough

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address101 The Greenway, Thorntree, Middlesbrough, TS3 9PA

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About

Support Solutions Middlesbrough is a home care agency that provides care and support in people's own homes. Its office is in Middlesbrough, North Yorkshire. Its main focus is dementia, and it supports older people, younger adults under 65, and people with physical disabilities, mental health needs, sensory impairments or learning disabilities. Services listed include dementia care, live-in care, respite care, companionship, complex care, palliative care and overnight care.

The Care Quality Commission rates the agency Good overall, in a report published in 2023. Its five key questions, covering safe, effective, caring, responsive and well-led, were also each rated Good.

What inspectors found

CQC: Good

Report published 18 April 2023 · Last inspected 28 March 2023

Inspectors found that people and relatives spoke positively about the care they receive, and that they are supported by a regular team of staff. Recruitment, safeguarding and management of risks were described as sound, and care plans were said to be person-centred and clear about individual preferences. The registered manager was described as reflecting on the service and passing lessons on to staff, and staff reported feeling supported.

Strengths noted
  • A regular team of staff supports people, and staff have good knowledge of their interests, likes and dislikes
  • Safeguarding training is completed and systems are in place to protect people from abuse and harm
  • People and relatives are involved in reviews, and care plans give clear, person-centred guidance
  • A quality assurance process monitors the service, and feedback from people, relatives and staff is encouraged

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital1.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Support Solutions Middlesbrough will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Support Solutions Middlesbrough is backed by a local NHS health network. The nearest A&E is The James Cook University Hospital, 1.4 miles away. The local GP practice is THORNTREE SURGERY, 0.5 miles away.

Nearest hospital · A&E
The James Cook University Hospital · 1.4 mi
Nearest GP
THORNTREE SURGERY · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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