Home care agency
Olam Care Services Ltd
Home care agency in Middlesbrough
Olam Care Services Ltd
Home care agency in Middlesbrough
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Olam Care Services Ltd is a home care agency based in Middlesbrough that provides care and support to people living in their own homes. The agency works with older people, younger adults and people with dementia, learning disabilities, physical disabilities, mental health conditions and sensory impairment. Support ranges from companionship visits to specialist nursing care, with services tailored to help people manage daily activities and maintain their independence at home.
The agency was rated Good by the Care Quality Commission in 2023, receiving Good grades across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 19 May 2023 · Last inspected 2 May 2023
Inspectors found that Olam Care Services, a domiciliary agency providing personal care to 16 people in their own homes, delivers care that people describe as caring, knowledgeable and competent, delivered by a consistent staff team. Care records and risk assessments were found to reflect people's needs and were reviewed regularly, and medicines were managed safely. The report says the provider acted on the previous inspection's recommendations, and the overall rating has risen from requires improvement to good.
- People described a consistent staff team and said the care they receive is good and helpful.
- Care plans and risk assessments were found to reflect people's needs and were reviewed regularly.
- Quality monitoring and audits were in place, with actions followed up, and lessons from incidents were shared with staff.
- Staff were found to recognise and act on safeguarding concerns, and people were supported with healthcare access and diet.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Olam Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Olam Care Services Ltd is backed by a local NHS health network. The nearest A&E is The James Cook University Hospital, 1.7 miles away. The local GP practice is THORNTREE SURGERY, 0.7 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Middlesbrough
Information last reviewed October 2026.
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