Diverse City Care Ltd
Home care agency in Birmingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Diverse City Care Ltd? Manage this listing free.
About
Diverse City Care Ltd is a home care agency based in Birmingham, providing care and support in people's own homes. Its main care focus is dementia, and it supports older people, younger adults, people with physical disabilities, people with mental health needs, people with sensory impairments and people with learning disabilities.
The agency offers person-centred care for people who want to remain in their communities for as long as possible. It works with each person and their family to develop a customised support package that meets their wider needs. It also offers an introductory service for people who want to hire private carers to work in their home. The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led, in a report published in 2021.
What inspectors found
CQC: GoodReport published 15 November 2021 · Last inspected 5 October 2021
Inspectors visited this domiciliary care agency in October 2021 and rated it good, based on a visit to a service supporting ten people with personal care. The report describes a registered manager who knew people well and involved them directly in care, with staff matched to people where possible to support culturally specific, personalised support. Some people and relatives said communication could be clearer when staff changed or a replacement carer was sent, and the report notes that pandemic-related staffing pressures meant some people were sometimes cared for by staff they did not know.
- The registered manager and provider were described as committed to person-centred care and knew people well
- Staff were said to be safely recruited, to know how to safeguard people, and to be supplied with enough protective equipment
- People and relatives reported kindness and compassion from staff and felt their concerns would be addressed
- Support was flexible, responsive to individual needs, and encouraged people's hobbies, independence and choice
- Some people and relatives felt the service could communicate more clearly about staff changes and replacement carers
- Pandemic-related staffing pressures meant some people at times received care from staff they had not met before
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Diverse City Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Diverse City Care Ltd is backed by a local NHS health network. The nearest A&E is Heartlands Hospital, 2.6 miles away. The local GP practice is HALCYON MEDICAL, 0.3 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Diverse City Care Ltd, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Diverse City Care Ltd?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.