Home care agency
Proline Care Limited
Home care agency in Birmingham
Proline Care Limited
Home care agency in Birmingham
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Proline Care Limited is a home care agency based in Birmingham, West Midlands, providing care and support in people's own homes. Its care focus is dementia, and it also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. Alongside domiciliary care, the agency provides complex care, with tailored, person-centred support and bespoke training for its staff so that each client's needs can be met. In a report published in 2020, the Care Quality Commission rated the agency Requires Improvement overall. It was rated Good for being effective, caring and responsive, and Requires Improvement for being safe and well-led.
What inspectors found
CQC: Requires improvementReport published 15 January 2020 · Last inspected 27 November 2019
Proline is a home-care agency that provides personal care to people in their own homes, supporting 54 people at the time of inspection. Inspectors found that medicines were handled safely, staff sought agreement before giving care, and people's privacy and dignity were respected, with support aimed at giving people wide choice over their lives. People could share their views, and this feedback was used to shape the service, but the report says quality checks and written risk information need strengthening, and the service remains rated requires improvement.
- Medicines were handled safely and given as prescribed.
- Staff obtained agreement from people before delivering care and support.
- People were supported to make their own choices, with the least restrictive approach used.
- People's privacy and dignity were respected, and their views were gathered and used to develop the service.
- Systems for checking the quality and safety of the service did not always identify where improvements were needed.
- Care records and risk assessments were not detailed enough to show how risks would be managed effectively.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Proline Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Proline Care Limited is backed by a local NHS health network. The nearest A&E is Midland Metropolitan University Hospital, 2.3 miles away. The local GP practice is HALCYON MEDICAL, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Birmingham
Information last reviewed October 2026.
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