Home care agency
Direct Care Support Head Office
Home care agency in Middlesbrough, Redcar and Cleveland
Direct Care Support Head Office
Home care agency in Middlesbrough, Redcar and Cleveland
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Direct Care Support is a home care agency based in Middlesbrough, North Yorkshire, providing care and support in people's own homes. The agency supports older people, younger adults and those with dementia or physical disabilities, delivering domiciliary care tailored to individual needs.
Direct Care Support was rated Good by the Care Quality Commission in 2022, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 26 January 2022 · Last inspected 16 December 2021
Inspectors describe Direct Care Support Head Office as a personal care service supporting people in their own homes, with eight of nine people receiving personal care at the time of inspection. People are said to receive person-centred support from staff who know them well, and care plans reflect individual preferences and needs. Staff are described as respectful and kind, and the report notes that health needs are met through partnership with other healthcare professionals.
- Care plans reflect people's preferences and needs, and staff know people well
- Medicines are managed safely and recorded accurately, with individualised risk assessments in place
- Robust recruitment checks help ensure suitable staff are employed
- Infection prevention and control was handled through PPE training, competency checks and spot checks during the COVID-19 period
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — Direct Care Support Head Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Direct Care Support Head Office is backed by a local NHS health network. The nearest A&E is The James Cook University Hospital, 4.1 miles away. The local GP practice is SOUTH GRANGE MEDICAL GROUP PRACTICE, 1.9 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Middlesbrough
Information last reviewed October 2026.
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