Home care agency

Careline Homecare (Middlesbrough)

Home care agency in Middlesbrough, Redcar and Cleveland

City and County Healthcare Group

Careline Homecare (Middlesbrough)

Home care agency in Middlesbrough, Redcar and Cleveland

Operated by City and County Healthcare Group

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
AddressRooms 34, 38, 39, 40 South Tees Business Centre, Puddlers Road, South Bank, Middlesbrough, TS6 6TL

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About

Careline Homecare (Middlesbrough) is a home care agency based in Middlesbrough, North Yorkshire. It is operated by City and County Healthcare Group and delivers care and support to people in their own homes. The agency supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and substance misuse.

Careline Homecare (Middlesbrough) was rated Good by the Care Quality Commission in 2020, with Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 27 March 2020 · Last inspected 2 March 2020

Inspectors found that people using this domiciliary service received safe, consistent care from staff who knew their needs well, with calls arriving on time and staff staying for the full visit. People described staff as kind and considerate and said they were supported to stay independent and have their choices respected. Leaders were described as having the right skills, and a positive, open culture was noted.

Strengths noted
  • Staff knew people's needs well, risks were well managed, and staff responded when needs changed
  • Calls were delivered on time and staff stayed for the full scheduled time
  • Staff were described as kind, considerate and going beyond what was expected
  • People were supported to be independent, to make choices, and to have care centred on their individual needs
Areas to improve
  • Views on staff knowledge and skills were mixed, and the registered manager was reviewing this after feedback during the inspection

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital2.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Careline Homecare (Middlesbrough) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Careline Homecare (Middlesbrough) is backed by a local NHS health network. The nearest A&E is The James Cook University Hospital, 2.6 miles away. The local GP practice is NORMANBY MEDICAL CENTRE, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The James Cook University Hospital · 2.6 mi
Nearest GP · CQC Good
NORMANBY MEDICAL CENTRE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of City and County Healthcare Group

Careline Homecare (Middlesbrough) is one of 150 services run by City and County Healthcare Group on AskBart. See how the group's services are rated and where it operates.

See all 150 City and County Healthcare Group listings →

Information last reviewed October 2026.

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