Home care agency
Direct Care (Kent)
Home care agency in Snodland, Kent
Direct Care (Kent)
Home care agency in Snodland, Kent
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About
Direct Care (Kent) is a home care agency based in Snodland, Kent. It provides care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, those with physical disabilities, mental health needs and sensory impairment.
Direct Care (Kent) was rated Good by the Care Quality Commission in 2021, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 18 June 2021 · Last inspected 27 May 2021
Inspectors found that people receiving personal care from this home-based agency had regular, familiar staff and had built good working relationships with them. People described staff as encouraging, and the report says people's choice and control over their lives were supported. The agency's overall rating rose from requires improvement to good at this focused visit.
- Risks to people's health and safety were assessed, with plans in place to guide staff, and medicines were managed safely under clear policies.
- Staff checks, induction, training, and regular supervision and appraisals were in place, and managers carried out unannounced checks on care staff's practice.
- Care plans were detailed, personalised, and reviewed regularly or when people's needs changed.
- Managers were described as approachable and fair, and people and staff knew how to raise concerns or complaints.
- At the previous comprehensive inspection, inspectors found breaches in safe care, governance and staffing. The provider's action plan addressed these, and inspectors found the breaches resolved at this visit.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Direct Care (Kent) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Direct Care (Kent) is backed by a local NHS health network. The nearest A&E is Maidstone Hospital, 4.3 miles away. The local GP practice is SNODLAND MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Information last reviewed October 2026.
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