Home care agency

Maidstone Home Care Limited

Home care agency in Aylesford, Kent

Maidstone Home Care Limited

Home care agency in Aylesford, Kent

CQC Requires improvementDementia
AddressHome Care House, 61-63 Rochester Road, Aylesford, ME20 7BS

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About

Maidstone Home Care Limited is a home care agency based in Aylesford, Kent, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people living with dementia, physical disabilities, mental health conditions and sensory impairment. The agency has a particular focus on dementia care.

The agency was rated Requires Improvement by the Care Quality Commission in 2022. It was rated Good for Effective and Responsive, but Requires Improvement for Safe, Caring and Well-led.

What inspectors found

CQC: Requires improvement

Report published 30 May 2022 · Last inspected 21 April 2022

Inspectors looked at the safe and well-led key questions after concerns about safeguarding. They found the home-care provider had not always reported concerns through the right channels, and that care plans and risk assessments lacked detail. Relatives and staff spoke warmly about the registered manager and the support given, with one relative praising a call made to help with a health concern.

Strengths noted
  • People and relatives described the managers and staff as excellent and very responsive to their needs.
  • Staff spoke consistently positively about the registered manager and the support they receive day to day.
  • The registered manager contacted a relative to arrange extra support during an infection, which the family valued.
  • After the inspection the provider responded quickly and began reviewing its systems and training.
Areas to improve
  • Safeguarding concerns were not always reported to the local authority, which may have delayed support for a person.
  • Care plans did not always include detailed health information, and identified risks were not always fully considered in planning.
  • Staff training and supervision were not always sufficient, with supervision largely informal.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital2.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Maidstone Home Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Maidstone Home Care Limited is backed by a local NHS health network. The nearest A&E is Maidstone Hospital, 2.1 miles away. The local GP practice is AYLESFORD MEDICAL CENTRE, 0.7 miles away.

Nearest hospital · A&E
Maidstone Hospital · 2.1 mi
Nearest GP
AYLESFORD MEDICAL CENTRE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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