Clece Care Services

Dale Care – Hartlepool, Middlesbrough and Redcar Home Care

Home care agency in Hartlepool

Operated by Clece Care Services

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressTraining & Enterprise House, Hanson Square, Hartlepool, TS24 7BY

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About

Dale Care – Hartlepool, Middlesbrough and Redcar Home Care is a home care agency run by Clece Care Services, with its office in Hartlepool, North East England. It provides care and support in people's own homes and specialises in dementia, while also supporting older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities. The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring, responsive and well-led care.

Dedicated home care assistants can help people remain independent at home with tasks such as shopping, laundry and ironing, cleaning, running errands, and social activities or companionship. The agency also offers social and home care respite visits, giving family carers time to rest, and provides live-in care, offering one-to-one support in the person's own home.

What inspectors found

CQC: Good

Report published 18 September 2019 · Last inspected 7 August 2019

Inspectors found that people using TEC House, a domiciliary care agency supporting 265 people in their own homes, felt safe and were supported by trained staff. Risk assessments, medicines management, care planning and reviews were described as sound, and staff were said to be kind, respectful of dignity and privacy, and supported to make their own choices. The report rates the service good, and this was its first inspection since it registered in August 2018.

Strengths noted
  • People said they felt safe, and staff knew how to recognise and report abuse
  • Medicines were managed effectively and risks to people were assessed with actions to reduce them
  • Staff received regular supervision and said management supported them
  • Care plans were kept up to date and people's choice, independence and dignity were promoted
Areas to improve
  • Recruitment practices mostly reduced the risk of unsuitable staff being employed, but they could be improved further, an issue the provider had already identified

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital9.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenPlentiful
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Dale Care – Hartlepool, Middlesbrough and Redcar Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Dale Care – Hartlepool, Middlesbrough and Redcar Home Care is backed by a local NHS health network. The nearest A&E is University Hospital of North Tees, 9.1 miles away. The local GP practice is BANKHOUSE SURGERY, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
University Hospital of North Tees · 9.1 mi
Nearest GP · CQC Good
BANKHOUSE SURGERY · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Clece Care Services

Dale Care – Hartlepool, Middlesbrough and Redcar Home Care is one of 77 services run by Clece Care Services on AskBart. See how the group's services are rated and where it operates.

See all 77 Clece Care Services listings →

Information last reviewed October 2026.

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