Clece Care Services

Dale Care - Hartlepool Extra Cares

Home care agency in Hartlepool

Operated by Clece Care Services

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressLaurel Gardens, Hartlepool, TS25 4NZ

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About

Dale Care - Hartlepool Extra Cares is a home care agency operated by Clece Care Services, based in Hartlepool in North East England. It provides care and support in people's own homes, with dementia listed as its care focus. It also supports older people, younger adults, people with physical disabilities, people with mental health needs and people with learning disabilities. Its home care assistants help people with everyday tasks so they can continue living independently at home, including shopping, laundry and ironing, cleaning, running errands, social activities and companionship. The agency also provides respite visits that give family carers time to rest, and live-in care offering one-to-one support in the person's own home. The Care Quality Commission rates the agency Good overall, and Good for safe, effective, caring, responsive and well-led.

What inspectors found

CQC: Good

Report published 13 February 2019 · Last inspected 9 January 2019

Dale Care Hartlepool provides personal care, shopping and domestic support to around 80 people living in four extra care schemes in Hartlepool. Inspectors found that staff speak respectfully to people, have warm working relationships with them, and protect their privacy and dignity while encouraging them to stay independent. The report describes support that fits people's needs and preferences, delivered by staff who understand their roles.

Strengths noted
  • Medicines are handled safely, with people supported to take them as prescribed.
  • Staff are caring and compassionate, and people speak positively about them.
  • People's right to make their own decisions is respected, and they are helped to reach health services and to get suitable meals when needed.
  • The manager has a clear vision for the service, and the senior team runs quality checks and works well with other health and social care professionals.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital7.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtPlentiful
  • Bowling GreenPlentiful
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Dale Care - Hartlepool Extra Cares will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Dale Care - Hartlepool Extra Cares is backed by a local NHS health network. The nearest A&E is University Hospital of North Tees, 7.5 miles away. The local GP practice is MCKENZIE GROUP PRACTICE, 0.7 miles away.

Nearest hospital · A&E
University Hospital of North Tees · 7.5 mi
Nearest GP
MCKENZIE GROUP PRACTICE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Clece Care Services

Dale Care - Hartlepool Extra Cares is one of 77 services run by Clece Care Services on AskBart. See how the group's services are rated and where it operates.

See all 77 Clece Care Services listings →

Information last reviewed October 2026.

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