Home care agency
Community Care Line Services
Home care agency in Alfreton, Derbyshire
Community Care Line Services
Home care agency in Alfreton, Derbyshire
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Community Care Line Services is a home care agency based in Alfreton, Derbyshire. It delivers care and support to people in their own homes, with a focus on dementia support. The agency works with older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
Community Care Line Services was rated Good by the Care Quality Commission in 2023, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 1 August 2023 · Last inspected 4 July 2023
Inspectors found that the service, which provides personal care in people's own homes and was supporting 240 people at the time, delivers care that is safe, person-centred and well run. Medicines are handled safely, and when errors happen the service learns from them. Staff are described as kind and caring, with enough trained, skilled staff, and people are involved in planning their care and in giving feedback.
- Medicines are managed safely, and reported errors are used to reduce future risk
- Staff are kind and caring and understand how to recognise and report abuse
- Care plans reflect people's varied needs and support their wellbeing, with risks assessed jointly with people
- Staff and people feel valued, and the service has a positive, inclusive culture and gathers feedback
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Community Care Line Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Community Care Line Services is backed by a local NHS health network. The nearest A&E is Chesterfield Royal Hospital, 6.5 miles away. The local GP practice is ROYAL PRIMARY CARE CLAY CROSS, 1.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Alfreton
Information last reviewed October 2026.
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