Home care agency

Caring Hands (Care Services) Limited

Home care agency in Alfreton, Derbyshire

Caring Hands (Care Services) Limited

Home care agency in Alfreton, Derbyshire

CQC GoodDementia
NeighbourhoodWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
Address82A High Street, Tibshelf, Alfreton, DE55 5NX
Registered managerElizabeth Kerry and Tara Jane Wesson

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About

Caring Hands (Care Services) Limited is a home care agency based in Alfreton, Derbyshire, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities. Dementia care is a particular focus.

Caring Hands was rated Good by the Care Quality Commission in 2020, achieving Good grades across all key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 9 January 2020 · Last inspected 17 December 2019

Inspectors found enough staff to meet people's current care packages, and people usually have a regular team of carers who arrive on time. Staff are described as skilled and knowledgeable, and people spoke warmly about them and said they felt respected. Support for eating, drinking and medicines is planned and recorded, and people are helped to keep in touch with healthcare professionals when needed.

Strengths noted
  • Enough staff are in place for current care packages, with a regular team of carers and calls that people say are usually on time.
  • Staff have the knowledge and skills to keep people safe, and risks are assessed and reduced.
  • People describe caring relationships with staff, feel respected, and speak fondly of the carers who support them.
  • The provider works well with other health and social care professionals, learns from incidents, and seeks feedback from people to improve the service.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital4.6 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Caring Hands (Care Services) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Caring Hands (Care Services) Limited is backed by a local NHS health network. The nearest A&E is King's Mill Hospital, 4.6 miles away. The local GP practice is STAFFA HEALTH, 0.4 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
King's Mill Hospital · 4.6 mi
Nearest GP · CQC Outstanding
STAFFA HEALTH · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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