Home care agency
CityTrust Healthcare Alfreton
Home care agency in Alfreton, Derbyshire
CityTrust Healthcare Alfreton
Home care agency in Alfreton, Derbyshire
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
CityTrust Healthcare Alfreton is a home care agency based in Alfreton, Derbyshire. It provides care and support delivered in people's own homes and supports older people, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and eating disorders.
The agency was rated Requires Improvement by the Care Quality Commission in 2021. It was rated Good for safety, effectiveness and caring, but rated Requires Improvement for responsiveness and leadership.
What inspectors found
CQC: Requires improvementReport published 1 February 2021 · Last inspected 14 December 2020
Inspectors describe HQ as a home care service providing personal care, mainly to people with life-limiting illness receiving palliative or end-of-life support, with seven people receiving personal care at the time of the visits. Staff were described as caring and knowledgeable about the people they supported, and people were largely satisfied with their care. Management and governance arrangements were found to be inconsistent, so the service is rated as requiring improvement overall.
- Staffing, risk management, medicines and safeguarding arrangements helped keep people safe
- Infection prevention and control practices were followed
- Care assessment, delivery and review were effective, with support for health and nutrition from external professionals
- Staff were trained, supported and knew people well, and feedback from people was used to make improvements
- Management and staffing structures did not always ensure care was informed or timely, and needed improvements were not always identified or acted on promptly
- The provider did not always notify inspectors of important events in a timely way
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — CityTrust Healthcare Alfreton will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
CityTrust Healthcare Alfreton is backed by a local NHS health network. The nearest A&E is King's Mill Hospital, 4.9 miles away. The local GP practice is THE VILLAGE SURGERY, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Alfreton
Information last reviewed October 2026.
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