Home care agency

Choose Your Care

Home care agency in Newcastle-under-Lyme, Staffordshire

Choose Your Care

Home care agency in Newcastle-under-Lyme, Staffordshire

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSilverdale Care Home, Newcastle Road, Newcastle under Lyme, ST5 6PQ

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About

Choose Your Care is a home care agency based in Newcastle-under-Lyme, Staffordshire. It provides care and support in people's own homes, with a particular focus on dementia. The agency supports older people, younger adults and those with physical disabilities, mental health needs and sensory impairment.

Choose Your Care is rated Good by the Care Quality Commission, with Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led (2019 report).

What inspectors found

CQC: Good

Report published 14 June 2019 · Last inspected 20 May 2019

Inspectors found Choose Your Care, a home-care service supporting 63 people in their own homes, to be good at its May 2019 inspection, up from requires improvement. Staff were described as knowing people's needs well, treating them with compassion, and helping them stay independent. The report also notes that management and quality checks had improved since the previous visit.

Strengths noted
  • People said they felt safe, and staff knew how to spot and report concerns
  • Risks were assessed and managed, and medicines were handled safely
  • Staff were caring, respectful of dignity, and received training suited to their roles
  • Care was consistent and timely, with people and their families involved in planning it

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAmple
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Choose Your Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Choose Your Care is backed by a local NHS health network. The nearest A&E is Royal Stoke University Hospital, 2.2 miles away. The local GP practice is SILVERDALE MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Stoke University Hospital · 2.2 mi
Nearest GP · CQC Good
SILVERDALE MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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