Home care agency
CAS Care Solutions
Home care agency in New Milton, Hampshire
CAS Care Solutions
Home care agency in New Milton, Hampshire
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About
CAS Care Solutions is a home care agency based in New Milton, New Forest, Hampshire, providing care and support in people's own homes. The agency supports older people, younger adults and people living with dementia, physical disabilities, sensory impairment and learning disabilities.
CAS Care Solutions was rated Good by the Care Quality Commission in 2022. The agency was rated Good for Safe, Effective, Caring and Responsive care, and Requires Improvement for Well-led.
What inspectors found
CQC: GoodReport published 30 November 2022 · Last inspected 6 September 2022
Inspectors found that this domiciliary care agency, which supports 30 people with personal care in their homes, delivers good, well-organised support with a positive culture. Relatives, staff and outside health professionals gave largely favourable feedback, and people were involved in planning their care in a way that focused on them as individuals. Safeguarding, risk management, staffing, training and complaint handling were all found to be in order.
- Feedback from relatives, staff and external health professionals was positive, including praise for organisation, support and professionalism.
- Staff said they felt valued, had a clear management structure and were encouraged to share ideas, with support for development and work-life balance.
- People's care plans were individual, they were involved in planning, and staff were described as respectful in supporting dignity and independence.
- Staff understood safeguarding procedures, risk assessments guided safe care, and relatives said care workers arrived when expected.
- Inspectors made a recommendation about record keeping and audit systems.
- The provider planned to review aspects of the medication system so that changes and procedures are clearer.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — CAS Care Solutions will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
CAS Care Solutions is backed by a local NHS health network. The nearest A&E is The Royal Bournemouth Hospital, 6.7 miles away. The local GP practice is COASTAL MEDICAL PARTNERSHIP, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near New Milton
Information last reviewed October 2026.
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