Home care agency
Carrianne Care
Home care agency in Hastings, East Sussex
Carrianne Care
Home care agency in Hastings, East Sussex
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Do you run Carrianne Care? Manage this listing free.
About
Carrianne Care is a home care agency based in Hastings, East Sussex, providing care and support in people's own homes across Hastings and the surrounding area. Established in 2008, it has a particular focus on dementia. Its day-to-day work is overseen by Care Manager Jodie Crouch, who has more than 20 years' experience managing teams with a range of skills, and a senior management team oversees the caseload and the compliance of its services.
The agency supports people aged from 18 to 100, including those living with dementia, Alzheimer's, arthritis, paralysis, palliative and end-of-life needs, and physical or mental disabilities. Care is tailored to each person's individual requirements, and the agency works with health professionals to take a holistic approach to care at home. It is rated Good by the Care Quality Commission overall, with Good for safe, effective, caring and responsive services, and Requires Improvement for well-led (report published 2019).
What inspectors found
CQC: GoodReport published 5 November 2019 · Last inspected 2 September 2019
Inspectors found that people using this domiciliary care agency felt safe and comfortable with staff, and reported that calls were reliably on time with no missed visits. Staff were described as kind and caring, knew people's needs and preferences well, and people often had the same carers, which helped build trust. Management was praised as supportive, and staff felt well supported in their roles.
- People said they felt safe and comfortable with staff, and reported enough staff to meet their needs with no late or missed calls.
- Regular, familiar carers helped people build trust, and staff knew people's support needs and communication preferences well.
- People's health, nutrition and hydration needs were met, and people were supported to make their own choices and keep their independence.
- People, relatives and professionals spoke warmly of staff, and the registered manager and care coordinator were praised for their support.
- People's care records did not consistently reflect their current needs, preferences or what they could do for themselves.
- Risks were not always recorded in full, and the actions staff should take to reduce them were not always written down.
- Oversight of some staff records, such as interview notes and spot checks, was not always in place, and inspectors made a recommendation about this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Carrianne Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Carrianne Care is backed by a local NHS health network. The nearest A&E is Conquest Hospital, 0.9 miles away. The local GP practice is SEDLESCOMBE HOUSE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Hastings
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Carrianne Care, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Carrianne Care?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.