Sapphire Home Care

Home care agency in Hastings, East Sussex

CQC GoodDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address440 Old London Road, Hastings, TN35 5BB

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About

Sapphire Home Care is a home care (domiciliary care) agency based in Hastings, East Sussex, in South East England. It provides care and support in people's own homes and has a particular focus on dementia. The agency supports people with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and eating disorders.

The Care Quality Commission rated the agency Good overall in its 2023 report, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. The agency's own materials describe an individualised approach aimed at keeping people safe at home, and state that its aim is for care to be delivered in the way its leaders would want for their own families.

What inspectors found

CQC: Good

Report published 21 April 2023 · Last inspected 11 April 2023

Inspectors looked at Sapphire Home Care, a domiciliary agency providing personal care to 23 people, including people living with dementia, physical disabilities and sensory impairments. Staff were described as knowing the people they support well, understanding safeguarding and managing risks, and people said staff were kind, caring and encouraged their independence. The report also found enough staff, safe medicines handling and effective management oversight, with people and relatives given regular chances to give feedback.

Strengths noted
  • Staff understood and followed safeguarding procedures, protecting people from abuse
  • Staff knew people well and were able to manage risks to them
  • Medicines were handled safely and staff wore appropriate protective equipment
  • Management had effective quality assurance processes and people were given regular chances to feed back

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital2.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Sapphire Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Sapphire Home Care is backed by a local NHS health network. The nearest A&E is Conquest Hospital, 2 miles away. The local GP practice is THE HILL SURGERY, 0.2 miles away.

Nearest hospital · A&E
Conquest Hospital · 2 mi
Nearest GP
THE HILL SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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