Home care agency
Care Quality Services North East
Home care agency in Sunderland
Cera Care
Care Quality Services North East
Home care agency in Sunderland
Operated by Cera Care
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Care Quality Services North East, operated by Cera Care, provides dementia care alongside support for older people aged 65 and over. The home also supports younger adults under 65, people with physical disabilities, mental health needs and sensory impairment. It was rated Good by the Care Quality Commission in 2022, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 2 August 2022 · Last inspected 13 July 2022
Inspectors found that people using this home-care agency in Durham, including children with physical disabilities, sensory impairments or mental health needs, were content with their support and spoke well of the staff. Care was tailored to each person's assessed needs and preferences, and staff helped people make their views heard. The service received a good rating at its first inspection, and the report notes the provider's systems for monitoring standards and gathering feedback.
- Relatives described staff as warm and considerate, and people said they were happy with the support they received.
- Risks to people were assessed and acted on, and medicines were managed safely.
- Staffing was monitored to provide safe, consistent support, and infection prevention and control systems were effective.
- Staff received regular training, supervision and appraisal, and worked well with outside professionals to meet people's needs.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtSparse
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Care Quality Services North East will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Care Quality Services North East is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 1.7 miles away. The local GP practice is ST BEDE MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cera Care
Care Quality Services North East is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sunderland
Information last reviewed October 2026.
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