Housing & Care 21
Housing 21 - Springtide Cove
Home care agency in Sunderland
Operated by Housing & Care 21
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Housing 21 - Springtide Cove is a home care agency in Sunderland, Tyne and Wear, providing care and support in people's own homes. It is run by Housing & Care 21, a not-for-profit provider. The agency focuses on dementia care and supports people across several groups, including older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health needs, sensory impairments or learning disabilities.
The Care Quality Commission rated the agency Good overall in its report published in 2019, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 24 April 2019 · Last inspected 5 March 2019
Inspectors found that people using this supported living service in extra care flats felt safe and were happy with their care. A small, consistent staff team was in place, with enough staff on duty, and staff were trained, supervised and appraised. Inspectors found the service supported people's choice and independence, though record keeping around mental capacity assessments and best-interest decisions needed improvement.
- People felt safe and valued trusting relationships with a small, consistent staff team
- Recruitment checks were effective and staffing levels met people's needs
- Medicines were administered safely and risks were assessed, with incidents recorded and analysed
- Staff supported people's independence and respected their privacy and lifestyle choices, with an effective quality assurance process in place
- Mental capacity assessments and best-interest decision records were missing, and the registered manager agreed to act on this straight away
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Housing 21 - Springtide Cove will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Housing 21 - Springtide Cove is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 1.7 miles away. The local GP practice is ST BEDE MEDICAL CENTRE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Housing & Care 21
Housing 21 - Springtide Cove is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sunderland
Information last reviewed October 2026.
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