Housing & Care 21
Housing 21 - Keelboat Lodge
Home care agency in Sunderland
Operated by Housing & Care 21
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Housing & Care 21 operates Keelboat Lodge, a home care agency based in Sunderland that provides care and support to people in their own homes. The service supports older people, younger adults and those living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities, delivering personalised assistance with personal care, domestic tasks and social engagement.
Keelboat Lodge was rated Good by the Care Quality Commission in 2020, achieving Good across all five key-question areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 29 April 2020 · Last inspected 13 March 2020
Inspectors found that people and their relatives spoke well of this extra care housing scheme, describing it as safe, with caring staff and a friendly, welcoming atmosphere. Staff were said to treat people respectfully and dignity was maintained, while people were supported to stay independent and make their own choices. The report does not identify any areas where improvement is needed.
- Systems were in place to protect people from abuse, manage risks to their health and wellbeing, and handle medicines safely.
- Staffing levels met people's needs, recruitment was carried out safely, and staff received regular training, supervision and appraisals.
- People received person-centred care guided by care plans that described how they wanted to be supported, and their nutritional and health needs were met.
- Feedback from people and relatives through surveys and meetings was used to improve the service, and the registered manager was described as open and approachable.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAdequate
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Housing 21 - Keelboat Lodge will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Housing 21 - Keelboat Lodge is backed by a local NHS health network. The nearest A&E is Sunderland Royal Hospital, 1.8 miles away. The local GP practice is RIVERVIEW SURGERY, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Housing & Care 21
Housing 21 - Keelboat Lodge is one of 79 services run by Housing & Care 21 on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Sunderland
Information last reviewed October 2026.
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