At Home Care
Home care agency in Hemel Hempstead, Hertfordshire
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About
At Home Care is a home care agency based in Hemel Hempstead, Hertfordshire, providing care and support to people in their own homes. The agency supports older people, younger adults, and individuals living with dementia, physical disabilities, mental health conditions and learning disabilities. Services include personal support, medication management, assistance with meals and household tasks, mobility support, companionship, overnight and live-in care, and help with social activities and appointments.
At Home Care was rated Requires Improvement by the Care Quality Commission in 2021. The agency was assessed as Good for Effective, Caring and Responsive care, but Requires Improvement for Safe practice and Well-led leadership.
What inspectors found
CQC: Requires improvementReport published 9 August 2021 · Last inspected 31 March 2021
Inspectors visited a domiciliary care service in Dacorum and St Albans in March 2021, focusing on safety and leadership rather than the full range of care. People said staff were kind and that they felt safe, though some were less confident when unfamiliar staff were sent to them. Medicines were not always managed safely, and recruitment records were inconsistent, so the overall rating fell to requires improvement.
- People described staff as kind and caring
- People said they felt safe when receiving their care
- Medicines administration records were not always completed, and medicines support was not always managed safely
- Required recruitment checks were not always completed before staff started working at the service
- Mixed experiences of staff using correct protective equipment, and a recommendation about managing Covid-19 risks
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenLimited
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — At Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
At Home Care is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 8.1 miles away. The local GP practice is EVEREST HOUSE SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Hemel Hempstead
Information last reviewed October 2026.
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