Doves Care Agency Ltd

Home care agency in Hemel Hempstead, Hertfordshire

CQC GoodDementia
AddressImex Centre, 575-599 Maxted Road, Hemel Hempstead Industrial Estate, Hemel Hempstead, HP2 7DX

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About

Doves Care Agency Ltd is a care provider in Hemel Hempstead, Hertfordshire, offering dementia care. The agency supports older people aged 65 and over, as well as younger adults under 65, and also provides specialist support for people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.

The Care Quality Commission rated Doves Care Agency Ltd Good overall in its 2023 report, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 5 May 2023 · Last inspected 4 April 2023

Inspectors found that people receiving personal care from this domiciliary agency, which was supporting 21 people at the time of the visit, felt safe and got care that matched their needs and wishes. Staffing was judged sufficient, with trained and assessed staff handling medicines and giving them on time. The report describes an overall good service in which people's choices and independence were respected.

Strengths noted
  • People said they felt safe, and staff were trained to recognise and report safeguarding concerns, which were reported in line with guidance.
  • Accidents, incidents and falls were recorded and reviewed for patterns, and lessons were shared with staff to reduce future risks.
  • There were enough trained and competent staff, and medicines were managed safely by staff whose competence had been checked.
  • Feedback was gathered through regular meetings and questionnaires, and the registered manager's monitoring systems led to actions being completed promptly.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital8.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtSparse
  • Bowling GreenLimited
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsAdequate
  • TakeawaysSparse

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Doves Care Agency Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Doves Care Agency Ltd is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 8.3 miles away. The local GP practice is WOODHALL FARM MEDICAL CTR, 0.9 miles away.

Nearest hospital · A&E
Watford General Hospital · 8.3 mi
Nearest GP
WOODHALL FARM MEDICAL CTR · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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