Axiom Home Care Limited
Home care agency in Hemel Hempstead, Hertfordshire
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About
Axiom Home Care Limited is a domiciliary care provider based in Hemel Hempstead, Hertfordshire. The agency delivers care and support to people in their own homes, working with older people, younger adults, and those living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.
The agency was rated Requires Improvement by the Care Quality Commission in 2023, with that grade applied across all five key areas of inspection: safe, effective, caring, responsive and well-led.
What inspectors found
CQC: Requires improvementReport published 4 August 2023 · Last inspected 7 July 2023
Inspectors looked at this home care agency in Hemel Hempstead, which supports seven people with personal care in their own homes. People said they felt secure, that staff were respectful and kind, and that a steady team of carers helped them keep their independence. The report also raises concerns about assessments, training, choice and control, and oversight, and the overall rating is requires improvement.
- People said they felt safe with the support they received, and staff raised worries when they arose.
- Staff were described as respectful, caring and supportive of people's independence.
- People were served by a consistent group of carers and expected complaints to be dealt with quickly.
- Carers wore protective equipment during visits, and ongoing risks to individuals were managed safely.
- Needs were not always assessed when they were identified, which left some people open to avoidable harm.
- Training did not always prepare staff to meet people's needs, some key subjects had not been covered, and staff performance was not reviewed well enough.
- People did not always have real choice and control, including over who provided their care, and checks on care quality missed shortfalls, with weak record keeping and missed visit times also noted.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Axiom Home Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Axiom Home Care Limited is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 8.2 miles away. The local GP practice is FERNVILLE SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Hemel Hempstead
Information last reviewed October 2026.
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