Abbeyfield Society
Abbeyfield House - New Malden
Residential care home in New Malden, Kingston upon Thames
Operated by Abbeyfield Society
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Abbeyfield House - New Malden is a 36-bed residential care home in Kingston upon Thames, operated by Abbeyfield Society. The home provides specialist support for people with dementia.
The Care Quality Commission rated the home as Good in its 2023 report. It was assessed as Good for safety, effectiveness, caring and responsiveness, though the well-led key question resulted in a Requires Improvement rating.
What inspectors found
CQC: GoodReport published 19 July 2023 · Last inspected 28 June 2023
Inspectors describe staff as familiar with the people they support, treating them kindly and respectfully, and encouraging independence while still helping with safety risks. A recent period of management change had affected staff morale, communication and engagement with people and their relatives, though the deputy manager's new initiatives were well received. The report says a service improvement plan is being put into practice.
- Staff know people well and treat them with kindness and respect.
- People are supported to make choices and stay as independent as possible, with care provided in the least restrictive way.
- Medicines are managed with staff support, and infection prevention and control procedures are in place, keeping the home clean and hygienic.
- Staff are trained to recognise and report abuse, and the service works well with other agencies to protect people, with enough skilled staff to meet needs.
- Recent instability in the management of the home affected staff morale, communication and engagement with people and their relatives.
- A detailed service improvement plan is in place, and the report indicates that the management team is still implementing these improvements.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected August 2025
What's nearby
- Set back from main road noise
- Ambulance station about 550 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseAmple
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
Local crime statistics
281 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kingston upon Thames council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,095 |
| 2025 | £1,157 |
What Kingston upon Thames council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Abbeyfield House - New Malden is backed by a local NHS health network. The nearest A&E is Kingston Hospital, 0.9 miles away. The local GP practice is GROVES MEDICAL CENTRE, 0.8 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in New Malden
Local clubs, charities and support groups that help older residents stay active and connected.
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Part of Abbeyfield Society
Abbeyfield House - New Malden is one of 52 homes run by Abbeyfield Society on AskBart. See how the group's homes are rated and where it operates.
More care homes near New Malden
Information last reviewed October 2026.
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