Home care agency
YourLife(Ponteland)
Home care agency in Newcastle upon Tyne, Northumberland
Yourlife Management Services
YourLife(Ponteland)
Home care agency in Newcastle upon Tyne, Northumberland
Operated by McCarthy Stone
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
YourLife(Ponteland) is a home care agency run by Yourlife Management Services, based in Newcastle upon Tyne. It delivers care and support in people's own homes to older people aged 65 and over, younger adults under 65, and people with physical disabilities or sensory impairment.
The agency was rated Good by the Care Quality Commission in 2023, receiving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 11 July 2023 · Last inspected 5 May 2023
Inspectors describe YourLife (Ponteland) as an assisted living scheme for older people where personal care is provided to a small group of residents, with the service rated good overall. Staff are described as kind and attentive, residents said they felt very safe, and the registered manager was seen as approachable and supportive, with staff trained and well supported. The report notes that medication recording and audits, plus some recruitment checks, were not always as robust as they should be.
- Care plans are person-centred and take residents' preferences into account
- Risks to residents and staff are assessed, with measures in place to help protect them
- Staff are trained and supported, and residents are supported to keep as much choice and control as possible
- Residents' feedback about the service was positive
- Some medicines recording did not follow current guidance, and medication audits were not effective enough to catch these shortfalls
- Recruitment checks were not always completed robustly
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkLimited
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldAmple
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysLimited
What home care costs
Estimated typical UK ranges — YourLife(Ponteland) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
YourLife(Ponteland) is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 7 miles away. The local GP practice is NPC PONTELAND, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of McCarthy Stone
YourLife(Ponteland) is one of 388 services run by McCarthy Stone on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Newcastle upon Tyne
Information last reviewed October 2026.
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