Home care agency

Your Care

Home care agency in Herne Bay, Kent

Your Care

Home care agency in Herne Bay, Kent

CQC GoodDementia
Address166 High Street, Herne Bay, CT6 5AJ

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About

Your Care is a home care agency based in Herne Bay, Kent, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Your Care was rated Good by the Care Quality Commission in 2022. It was rated Good for Safety, Effectiveness, Caring and Responsiveness, though the Well-led key question was rated Requires Improvement.

What inspectors found

CQC: Good

Report published 1 July 2022 · Last inspected 6 June 2022

Inspectors describe Your Care as a domiciliary agency providing personal care to people in their own homes, with 27 people using the service at the time of inspection. People said they were happy with the service, staff were described as knowing people well and being sufficiently numerous, and people were treated kindly and encouraged to be independent. Inspectors found the service well led, with a positive culture and systems in place to review quality.

Strengths noted
  • Staff knew people well and had the training and support needed to care for them
  • Sufficient staffing, with the registered manager reportedly covering calls during shortages and no missed calls recorded
  • Good understanding of safeguarding, and safe support with medicines
  • Staff encouraged independence and worked with GPs, district nurses and community mental health nurses
Areas to improve
  • Detailed guidance on supporting people with some healthcare conditions was not always in place; this was addressed after the inspection

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery300 m
Hospital11.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Your Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Your Care is backed by a local NHS health network. The nearest A&E is Queen Elizabeth The Queen Mother Hospital, 11.2 miles away. The local GP practice is PARK SURGERY, 0.2 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Queen Elizabeth The Queen Mother Hospital · 11.2 mi
Nearest GP · CQC Good
PARK SURGERY · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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