Home care agency
YESUK Office
Home care agency in St. Albans, Hertfordshire
YESUK Office
Home care agency in St. Albans, Hertfordshire
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run YESUK Office? Manage this listing free.
About
YESUK Office is a home care agency based in St. Albans, Hertfordshire, providing care and support to people in their own homes. It supports older people aged 65 and over, younger adults under 65, and people with physical disabilities.
The Care Quality Commission inspected YESUK Office and rated it Requires Improvement overall in 2024. The agency was rated Good for caring and responsive services, but Requires Improvement for safe, effective and well-led care.
What inspectors found
CQC: Requires improvementReport published 12 February 2024 · Last inspected 12 December 2023
Inspectors found that the domiciliary care agency was supporting one person with personal care in their own home at the time of the inspection. Relatives were happy with the care, and staff were described as promoting the person's independence and involving them in daily life and activities they enjoy. The service was rated requires improvement, with concerns about governance, records and training.
- Relatives were happy with the care provided and spoke positively about the service's leadership and the staff.
- Staff promoted the person's independence and involved them in aspects of daily living and activities of interest.
- The person's care plan included details of their communication needs.
- Staff reported incidents, and the service's infection control measures were found to be effective.
- Provider checks on the safety and quality of the service were not effective, and the person's record lacked some information staff needed for safe care.
- There was a risk of not always having enough staff at night, recruitment was not always safe, and not all staff had training and competency assessments.
- The person was not always supported with maximum choice and control, staff were not trained in end-of-life care, and records did not include the person's wishes.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — YESUK Office will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
YESUK Office is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 6.9 miles away. The local GP practice is MIDWAY SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near St. Albans
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at YESUK Office, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run YESUK Office?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.