Midshires Care Ltd
Helping Hands Harpenden
Home care agency in St. Albans, Hertfordshire
Operated by Midshires Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Helping Hands Harpenden is a home care agency operated by Midshires Care Ltd, with its office in St Albans, Hertfordshire. It provides care and support in people's own homes, with a stated focus on dementia. According to the agency, it supports people living with ongoing or progressive conditions, or with terminal illness, whether these arise from ageing, accident or injury, so that they can keep living at home within their local community.
The agency supports people living with dementia, older people aged 65 and over, younger adults under 65, people with physical disabilities and people with sensory impairment. The Care Quality Commission rated it Good overall in its 2019 report, with Good ratings for the Safe, Effective, Caring, Responsive and Well-led key questions.
What inspectors found
CQC: GoodReport published 13 March 2019 · Last inspected 13 February 2019
Inspectors found that people receiving home care from this agency felt safe and were generally happy with the support they got, and described staff as kind, caring and respectful of their privacy. The registered manager was described as approachable and responsive to feedback. Staff training was regular and checked through direct observation, and care plans and risk assessments were in place.
- Staff were trained in safeguarding and knew how to raise concerns internally and with external authorities
- People and relatives described staff as kind and caring, and said their dignity and privacy were protected
- The registered manager was approachable, observed staff practice and handled complaints under the provider's policy
- Quality was monitored through audits, feedback from people and relatives, and checks from the provider's management team, and improvements were made
- Some staff arrived later than their agreed visit times, and people were not always told in advance; most visits were found to be on time, and extra travel time was allocated to help
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseAdequate
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysAmple
Gallery
What home care costs
Estimated typical UK ranges — Helping Hands Harpenden will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Helping Hands Harpenden is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 7.6 miles away. The local GP practice is MALTINGS SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Midshires Care
Helping Hands Harpenden is one of 150 services run by Midshires Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near St. Albans
Information last reviewed October 2026.
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