Care Concern Group
Willows Care Home
Care home in Romford, Havering
Operated by Care Concern Group
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Willows Care Home is a 72-bed care home located in Romford, Havering. Operated by Care Concern Group, the home provides nursing care, residential care, dementia care, respite care and palliative care to residents with varying needs.
The home is rated Good by the Care Quality Commission across all key questions: Safe, Effective, Caring, Responsive and Well-led (report published 2021).
What inspectors found
CQC: GoodReport published 21 January 2021 · Last inspected 21 December 2020
Inspectors found Willows Care Home, which can support up to 72 people across three floors, continued to be safe, with medicines managed well and staffing levels and recruitment judged appropriate. Staff were described as kind and compassionate, and the home was reported to have a positive, open culture with regular team meetings. Health professionals and other agencies were said to work well with staff to maintain people's wellbeing.
- Medicines were stored, recorded and given safely, and medicine errors were investigated with improvements made
- Risks to people were identified and managed, and the premises and equipment were serviced and maintained
- Leaders carried out audits and inspections, and people and relatives said the service was well managed
- Infection control and Covid-19 guidance were in place for people, staff and visitors
- Inspectors asked the provider to keep acting on the improvement action plans it had already put in place
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
What's nearby
- Near a main road
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseAmple
- Public ParkAmple
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Local crime statistics
616 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Havering council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,172 |
| 2025 | £1,230 |
What Havering council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Willows Care Home is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 0.7 miles away. The local GP practice is DR GUPTA, 0.6 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Romford
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK Redbridge, Barking and Havering Ltd
Provision of a range of services to older people in and around London Boroughs of Redbridge, Barking & Dagenham and Havering to improve and maintain their quality of life.
Age UK Bexley
To promote the relief of elderly people in and around the London Borough of Bexley.
Brentwood Community Transport
Provide transport options to people who find mainstream public transport difficult to access due to age, disability or geographical isolation. Assist the charitable work of organisations engaged…
The Stroke Club and Befriending Service
To promote and protect the physical and mental health of people who have had strokes and their family and carers in the London borough of Newham through the provision of support, education,…
Stroke Care International
The advancement Of health and saving of lives of elderly and people with disability through training, advice and support both at home and at a designated centre. Organising basic health checks.…
Hibiscus Caribbean Elderly Association
To relieve the aged and unemployed in particular those of Caribbean and African origin in East London by the provision of facilities for recreation or leisure time occupation with the object of…
Part of Care Concern Group
Willows Care Home is one of 45 homes run by Care Concern Group on AskBart. See how the group's homes are rated and where it operates.
More care homes near Romford
Information last reviewed October 2026.
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