Heatherbrook
Nursing home in Romford, Havering
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Heatherbrook is a purpose-built care home in Romford, Havering, providing nursing, residential and dementia care across 46 registered beds. Its en-suite rooms are spread over three floors, and the home includes sensory stimulation areas. It sits in a residential area just off the A12, near Romford Station and Queen's Hospital. The Care Quality Commission rated it Good overall in its 2020 report, with Good in all five key questions.
Residents have use of a garden, lounges, dining rooms, a cafe and bar area and an on-site salon. Activities include time outdoors, light gardening and regular outings to local places of interest. The in-house kitchen prepares a varied menu each day that caters for dietary needs and preferences, and the home maintains links with local faith groups. Many staff have worked there since it opened in 2002.
What inspectors found
CQC: GoodReport published 9 March 2020 · Last inspected 19 February 2020
Inspectors describe a care home for older adults that provides personal and nursing care, with staff who are kind, caring and respectful toward the people they support. Staff were said to understand how to protect privacy, dignity and independence, and people had access to social and leisure activities, which inspectors saw being enjoyed during the visit. The home was rated good overall.
- Staff understand safeguarding responsibilities, and procedures are in place to protect people from abuse.
- Enough staff are on duty to meet people's needs, and recruitment practices are robust.
- Care plans were developed with the involvement of people and their relatives, and needs are assessed before someone moves in.
- Staff receive training and supervision, and people can choose what they eat and drink, with links to other health professionals.
- Inspectors said medicines were mostly managed safely, which suggests that not every aspect of medicines handling met the expected standard.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CoursePlentiful
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsAmple
- TakeawaysPlentiful
Local crime statistics
616 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Havering council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,172 |
| 2025 | £1,230 |
What Havering council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Heatherbrook is backed by a local NHS health network. The nearest A&E is Queen's Hospital, 0.8 miles away. The local GP practice is ST EDWARDS MEDICAL CENTRE, 0.4 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Romford
Local clubs, charities and support groups that help older residents stay active and connected.
Age UK Redbridge, Barking and Havering Ltd
Provision of a range of services to older people in and around London Boroughs of Redbridge, Barking & Dagenham and Havering to improve and maintain their quality of life.
Age UK Bexley
To promote the relief of elderly people in and around the London Borough of Bexley.
Brentwood Community Transport
Provide transport options to people who find mainstream public transport difficult to access due to age, disability or geographical isolation. Assist the charitable work of organisations engaged…
The Stroke Club and Befriending Service
To promote and protect the physical and mental health of people who have had strokes and their family and carers in the London borough of Newham through the provision of support, education,…
Stroke Care International
The advancement Of health and saving of lives of elderly and people with disability through training, advice and support both at home and at a designated centre. Organising basic health checks.…
Hibiscus Caribbean Elderly Association
To relieve the aged and unemployed in particular those of Caribbean and African origin in East London by the provision of facilities for recreation or leisure time occupation with the object of…
More care homes near Romford
Information last reviewed October 2026.
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