Nicholas James and Regal Care Trading Limited

Whitstable Nursing Home

Care home in Whitstable, Kent

Operated by Nicholas James and Regal Care Trading

CQC Requires improvement34 beds
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address28 West Cliff, Whitstable, CT5 1DN
Beds34

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About

Whitstable Nursing Home is a 34-bed nursing care facility in Whitstable, Canterbury, Kent, providing care across the South East of England. The home is operated by Nicholas James and Regal Care Trading Limited and focuses on person-centred care tailored to individual residents' needs.

The home was rated Requires Improvement by the Care Quality Commission in 2023. It received Good ratings for Caring and Responsive care, though Safe, Effective and Well-led were rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 6 March 2023 · Last inspected 9 January 2023

Inspectors visited Whitstable Nursing Home, a residential service for older people, including those living with dementia, that can support up to 34 people in one large adapted building. Their focused review found that people said they felt safe, that staff were recruited safely and trained, and that medicines were managed well, with referrals to healthcare professionals made when needs changed. Concerns centred on record keeping, risk guidance, and decision-making, including how restrictive decisions were recorded and whether the quality checks caught these shortfalls.

Strengths noted
  • People said they felt safe living at the service.
  • Staff were recruited safely and received training and supervision, and enough staff were on duty, with gaps covered by regular agency staff.
  • Medicines were managed safely by nursing staff and given as prescribed.
  • People's suggestions led to improvements in the activities programme and the menu.
Areas to improve
  • Risks to people's health and welfare were assessed, but detailed guidance for staff to reduce those risks was not always in place.
  • Care records were not always accurate, and there was a risk that people did not receive the care they needed to stay safe and well.
  • Decisions that may have been restrictive were not always recorded with how and why they were made, and people were not always supported with maximum choice and control.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected August 2026

What's nearby

GP surgery1.0 miles
Hospital15.4 miles
Pub or bar200 m
  • Set back from main road noise
  • Fire station about 600 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAdequate

Local crime statistics

107 recorded crimes in the local area (April 2026)

Top categories:

Violent crime29%
Anti-social behaviour21%
Criminal damage & arson19%
Other theft11%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.

Care fee trajectory

Indicative weekly fee by year, against what Kent pays care homes.
YearCouncil rate (per week)
2024£1,063
2025£1,187

What Kent council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Whitstable Nursing Home is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 15.4 miles away. The local GP practice is WHITSTABLE MEDICAL PRACTICE, 1 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
William Harvey Hospital (Ashford) · 15.4 mi
Nearest GP · CQC Outstanding
WHITSTABLE MEDICAL PRACTICE · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Whitstable

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Carers' Support East Kent

We will be the main contact for Carers' in East Kent, providing emotional support, information advice and guidance, training, advocacy and forums. We will work to promote the needs of Carers to…

0.1 miles away · Source: Charity Commission (1136904)
Charity

Keep Talking Services

The provision of telephone befriending to sufferers of loneliness and or ill health.

4.5 miles away · Source: Charity Commission (1200275)
Charity

Age Concern (Herne Bay)

DAY SERVICES FOR OLDER PEOPLE/LAUNDRY/BATHING/VISITING SERVICE/INFORMATION & ADVICE/HOME HELP SERVICE/TOE NAIL CUTTING SERVICE/ACTIVITIES/CARER SUPPORT SERVICE/hot meals delivery/Personal…

5.3 miles away · Source: Charity Commission (1047605)
Charity

Age UK Canterbury

6.3 miles away · Source: Charity Commission (1094385)
Charity

Age UK Faversham and Sittingbourne

The charity provides a range of services to support older people including:Wellbeing activities, Physical activity opportunities, Social day centres, Information advice & guidance, community…

6.5 miles away · Source: Charity Commission (1152234)

Part of Nicholas James and Regal Care Trading

Whitstable Nursing Home is one of 26 homes run by Nicholas James and Regal Care Trading on AskBart. See how the group's homes are rated and where it operates.

See all 26 Nicholas James and Regal Care Trading listings →

Information last reviewed October 2026.

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