Nicholas James and Regal Care Trading Limited
Chestfield House
Nursing home in Whitstable, Kent
Operated by Nicholas James and Regal Care Trading
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Chestfield House is a 31-bed care home in Whitstable, near Canterbury in Kent, providing nursing, residential and dementia care. The home supports people with dementia and physical disabilities across a range of care needs.
The Care Quality Commission rated Chestfield House as Requires Improvement in 2023. The home was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led domains.
What inspectors found
CQC: Requires improvementReport published 4 January 2023 · Last inspected 10 November 2022
Inspectors found that people living at Chestfield House felt safe and were treated with kindness and respect by staff. The service was rated Requires Improvement, down from Good at its previous inspection. Concerns centred on risk assessments, medicines management, record accuracy and audits that did not identify the shortfalls found.
- People said they felt safe living at the home
- Staff treated people with kindness and respect
- Staff followed current infection control guidance and visitors were encouraged
- Systems supported people's choice and control, with least restrictive practice in their best interests
- Risks to people's health and welfare were not consistently assessed, and staff had limited guidance on reducing them
- Medicines were not always managed safely and some records were not accurate
- Checks and audits were not effective at identifying the shortfalls found at this inspection
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
Facilities
Food hygiene rating
Very good
Food Standards Agency · inspected August 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAdequate
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysSparse
Local crime statistics
107 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
| Nursing care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £1,063 |
| 2025 | £1,187 |
What Kent council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Chestfield House is backed by a local NHS health network. The nearest A&E is Queen Elizabeth The Queen Mother Hospital, 14.2 miles away. The local GP practice is WHITSTABLE MEDICAL PRACTICE, 2.4 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Whitstable
Local clubs, charities and support groups that help older residents stay active and connected.
Carers' Support East Kent
We will be the main contact for Carers' in East Kent, providing emotional support, information advice and guidance, training, advocacy and forums. We will work to promote the needs of Carers to…
Keep Talking Services
The provision of telephone befriending to sufferers of loneliness and or ill health.
Age Concern (Herne Bay)
DAY SERVICES FOR OLDER PEOPLE/LAUNDRY/BATHING/VISITING SERVICE/INFORMATION & ADVICE/HOME HELP SERVICE/TOE NAIL CUTTING SERVICE/ACTIVITIES/CARER SUPPORT SERVICE/hot meals delivery/Personal…
Age UK Faversham and Sittingbourne
The charity provides a range of services to support older people including:Wellbeing activities, Physical activity opportunities, Social day centres, Information advice & guidance, community…
Part of Nicholas James and Regal Care Trading
Chestfield House is one of 26 homes run by Nicholas James and Regal Care Trading on AskBart. See how the group's homes are rated and where it operates.
More care homes near Whitstable
Information last reviewed October 2026.
Reviews from families
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