CHD Living

Whitegates Care Centre Limited

Care home in Staines-upon-Thames, Surrey

Operated by CHD Living

CQC Requires improvement51 beds
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address1 Condor Road, Laleham, Staines-upon-thames, TW18 1UG
Beds51

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About

Whitegates Care Centre Limited is a 51-bed care home in Staines-upon-Thames, Surrey, run by CHD Living. The operator says the home is accepting new residents, and families can arrange a virtual tour online. Its Covid-19 policies are set out on a separate page. Current residents and their relatives can give feedback or raise a complaint through the operator's Care Directory, which lists each home's direct phone line. The operator's head office is in Godalming.

The Care Quality Commission rates the home Requires Improvement overall, in a report published in 2024. Its key-question grades are Good for Effective, Caring and Responsive, and Requires Improvement for Safe and Well-led. The home's own description does not cover the building, rooms, gardens or daily activities, so families may wish to ask about these directly.

What's nearby

GP surgery1.4 miles
A&E: St Peter's Hospital2.6 miles
Pub or bar50 m
  • Near a main road

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysAdequate

Local crime statistics

249 recorded crimes in the local area (April 2026)

Top categories:

Violent crime27%
Shoplifting22%
Anti-social behaviour13%
Public order10%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.

Care fee trajectory

Indicative weekly fee by year, against what Surrey pays care homes.
YearCouncil rate (per week)
2024£930
2025£952

What Surrey council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Whitegates Care Centre Limited is backed by a local NHS health network. The nearest A&E is St Peter's Hospital, 2.6 miles away. The local GP practice is CHERTSEY HEALTH CENTRE, 1.4 miles away.

Nearest hospital · A&E
St Peter's Hospital · 2.6 mi
Nearest GP
CHERTSEY HEALTH CENTRE · 1.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Staines-upon-Thames

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

The Orchard Dementia Centre

We provide day centre care for the those living with all forms of dementia; from early onset through to advanced stages. Activities and the environment are designed to provide stimulation to our…

2.5 miles away · Source: Charity Commission (1168801)
Charity

Spelthorne Dementia Support

Weekly Memory Cafe and carers cafe at Greeno Centre.A buddy support system for families.Coach trips for members and their carers, plus boat trips for wheelchair users.Musical evenings and…

3.9 miles away · Source: Charity Commission (1165346)
Charity

Age UK Hounslow

The charitable objects are to "promote the welfare of elderly people in any manner which now or hereafter may be deemed by law to be charitable within the london borough of hounslow regardless of…

4.0 miles away · Source: Charity Commission (1061681)
Charity

Chertsey & Addlestone Good Neighbours

We support residents living within our boundaries, which are Chertsey, Addlestone, Ottershaw, and Lyne. We can provide transport to medical appointments, local day centres and also assist with…

4.2 miles away · Source: Charity Commission (1199708)
Charity

Walton-on-thames stroke club

To benefit stroke survivors and their carers in the Walton-on-Thames and Hersham area.

4.9 miles away · Source: Charity Commission (296473)
Charity

The elderly and disabled charitable trustuk

Tackling Homelessness:Actively combating and preventing homelessness through the provision of comprehensive support, advice, and assistance to secure sustained housing, with a specific focus on…

5.9 miles away · Source: Charity Commission (1186029)

Part of CHD Living

Whitegates Care Centre Limited is one of 16 homes run by CHD Living on AskBart. See how the group's homes are rated and where it operates.

See all 16 CHD Living listings →

Information last reviewed October 2026.

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