Hithermoor House

Hithermoor House

Care home in Staines-upon-Thames, Surrey

CQC Outstanding2 beds
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address265 Hithermoor Road, Staines-upon-thames, TW19 6AZ
Beds2

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About

Hithermoor House is a small residential care home in Staines-upon-Thames, Surrey, providing nursing care. The home is registered for 2 beds and was rated Outstanding by the Care Quality Commission in 2023, with Outstanding grades for responsiveness and leadership, and Good ratings across safety, effectiveness and care.

What inspectors found

CQC: Outstanding

Report published 18 May 2023 · Last inspected 23 February 2023

Inspectors found that care at this small home for two adults was closely tailored to each person's goals, with people and their families involved in planning it. Staff were described as kind, consistent and well trained, and the atmosphere was positive, with feedback from people, relatives and staff valued and acted on. The registered manager was credited with leading by example and working in partnership with families.

Strengths noted
  • Care is planned around each person's individual goals and wishes, with people and their families consulted.
  • The registered manager obtained specialist equipment that helped one person spend time with others and take part in their community.
  • Staff are kind and compassionate, give emotional support when needed, and know people's needs well, with specialist training to match.
  • Medicines are managed safely, risks are well managed, staffing levels meet people's needs, and governance and safeguarding arrangements are effective.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected July 2025

What's nearby

GP surgery1.3 miles
A&E: Hillingdon Hospital4.8 miles
Pub or bar150 m
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingAmple
  • SupermarketsLimited
  • TakeawaysSparse

Local crime statistics

249 recorded crimes in the local area (April 2026)

Top categories:

Violent crime27%
Shoplifting22%
Anti-social behaviour13%
Public order10%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.

Care fee trajectory

Indicative weekly fee by year, against what Surrey pays care homes.
YearCouncil rate (per week)
2024£930
2025£952

What Surrey council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Hithermoor House is backed by a local NHS health network. The nearest A&E is Hillingdon Hospital, 4.8 miles away. The local GP practice is ST DAVID'S FAMILY PRACTICE, 1.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Hillingdon Hospital · 4.8 mi
Nearest GP · CQC Good
ST DAVID'S FAMILY PRACTICE · 1.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Staines-upon-Thames

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

The Orchard Dementia Centre

We provide day centre care for the those living with all forms of dementia; from early onset through to advanced stages. Activities and the environment are designed to provide stimulation to our…

2.5 miles away · Source: Charity Commission (1168801)
Charity

Spelthorne Dementia Support

Weekly Memory Cafe and carers cafe at Greeno Centre.A buddy support system for families.Coach trips for members and their carers, plus boat trips for wheelchair users.Musical evenings and…

3.9 miles away · Source: Charity Commission (1165346)
Charity

Age UK Hounslow

The charitable objects are to "promote the welfare of elderly people in any manner which now or hereafter may be deemed by law to be charitable within the london borough of hounslow regardless of…

4.0 miles away · Source: Charity Commission (1061681)
Charity

Chertsey & Addlestone Good Neighbours

We support residents living within our boundaries, which are Chertsey, Addlestone, Ottershaw, and Lyne. We can provide transport to medical appointments, local day centres and also assist with…

4.2 miles away · Source: Charity Commission (1199708)
Charity

Walton-on-thames stroke club

To benefit stroke survivors and their carers in the Walton-on-Thames and Hersham area.

4.9 miles away · Source: Charity Commission (296473)
Charity

The elderly and disabled charitable trustuk

Tackling Homelessness:Actively combating and preventing homelessness through the provision of comprehensive support, advice, and assistance to secure sustained housing, with a specific focus on…

5.9 miles away · Source: Charity Commission (1186029)

Information last reviewed October 2026.

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