Home care agency
White Heart Care Services
Home care agency in Brighton, Brighton and Hove
White Heart Care Services
Home care agency in Brighton, Brighton and Hove
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
White Heart Care Services is a home care agency that provides care and support in people's own homes across Brighton and Hove, East Sussex and West Sussex. Its services can be used together or separately, depending on each person's needs. When care begins, the team learns about the person, their family and friends, their health conditions, interests, lifestyle and personal likes and dislikes, and then drafts a tailored care plan. The agency focuses on dementia care and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders. Its office is in Brighton. The Care Quality Commission rates it Good overall, with Good ratings for safety, effectiveness, caring, responsiveness and well-led.
What inspectors found
CQC: GoodReport published 13 December 2019 · Last inspected 15 November 2019
Inspectors rated this home-care service Good after visits in November 2019. Staff were described as kind and caring, with training and induction before lone working, and people said the manager was approachable and reviewed their care often. Care was delivered by a small, consistent team, and people's privacy, choices and outings were supported.
- Care is delivered by a small, consistent group of staff, which people valued for continuity
- Care plans are detailed, regularly reviewed, and kept both in people's homes and in the office
- Medicines are handled safely, and infection control practices were in place
- The registered manager is described as supportive, accessible, and regularly in contact with people
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldAmple
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — White Heart Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
White Heart Care Services is backed by a local NHS health network. The nearest A&E is Royal Sussex County Hospital, 1.2 miles away. The local GP practice is BRIGHTON STATION HEALTH CENTRE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Brighton
Information last reviewed October 2026.
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