Agincare

Agincare UK Brighton

Home care agency in Brighton, Brighton and Hove

Operated by Agincare

CQC Requires improvementDementia
NeighbourhoodHigh Retirement Community
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Address170 North Street, Brighton, BN1 1EA

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About

Agincare UK Brighton is a home care agency that provides care and support in people's own homes. It is run by Agincare from an office in Brighton, East Sussex. Its main focus is dementia care, and it also supports older people, younger adults, people with physical or sensory impairments, and people affected by substance misuse. It offers managed and flexible care nationwide, with a tailored care plan and risk assessment for each client.

Clients have a dedicated care manager and supervisor, and a 24-hour on-call emergency line. Agincare employs and pays its care workers, including live-in carers, and is responsible for their training, supervision and support, as well as finding a replacement if a carer falls ill. The Care Quality Commission rates the agency Requires Improvement overall (report published 2021). Its Effective, Caring and Responsive key questions are rated Good, while Safe and Well-led are rated Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 14 September 2021 · Last inspected 13 August 2021

Inspectors found that people using this home-care agency felt treated kindly and safe, but said their care did not routinely meet their needs or preferences. Visits were often early or late and sometimes cut short, linked to staffing shortages and scheduling problems that the report partly attributes to the pandemic. Feedback on how well the service is managed was mixed, and the provider had started making changes.

Strengths noted
  • People said care workers treated them with kindness
  • People said they felt safe with the service
  • The provider was aware of the problems and had begun putting improvements in place
Areas to improve
  • Care visits were often late or early and sometimes shortened
  • Staffing levels and how staff were deployed needed improvement
  • People's assessed needs and preferences were not always met, and continuity of care was lacking

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery150 m
Hospital0.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenLimited
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Agincare UK Brighton will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Agincare UK Brighton is backed by a local NHS health network. The nearest A&E is Royal Sussex County Hospital, 0.9 miles away. The local GP practice is REGENCY SURGERY, 0.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal Sussex County Hospital · 0.9 mi
Nearest GP · CQC Good
REGENCY SURGERY · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Agincare

Agincare UK Brighton is one of 85 services run by Agincare on AskBart. See how the group's services are rated and where it operates.

See all 85 Agincare listings →

Information last reviewed October 2026.

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