Cera Care
Westminster Homecare Limited – North East London
Home care agency in Woodford Green, Redbridge
Operated by Cera Care
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Westminster Homecare Limited – North East London is a home care agency operating under the Cera Care brand, based in Woodford Green, Redbridge. It provides personal care and support in people's own homes, with the aim of helping them stay independent. The agency says its service is designed to support choice, control, dignity and quality of life. Dementia is its main care focus, and it supports older people, younger adults, people with physical disabilities, people with mental health needs and people with sensory impairment.
The Care Quality Commission rates the agency Good overall, with Good ratings for safe, effective, caring and well-led services and a Requires Improvement rating for responsive. The rating was published in 2020.
What inspectors found
CQC: GoodReport published 26 March 2020 · Last inspected 9 January 2020
Inspectors found the service assesses and manages risks well, uses safe medicines handling, and has enough trained and supervised staff. Care plans were detailed and person-centred, people were involved in planning their care, and the service supported their health needs. Improvements from the last inspection were found to have been sustained, despite a branch being merged in.
- Risk assessments gave staff practical guidance, such as on moving people safely and supporting eating.
- Medicines were managed safely, and staff were safely recruited, trained and supervised.
- Care plans were detailed and person-centred, and people were involved in planning their care.
- Quality monitoring systems were effective, and complaints were responded to promptly.
- Some people disliked the times their care workers visited, and the service did not respond well to their preferred times.
- Inspectors recommended the provider make improvements in responding to people's preferences.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesPlentiful
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Westminster Homecare Limited – North East London will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Westminster Homecare Limited – North East London is backed by a local NHS health network. The nearest A&E is Whipps Cross Hospital, 2 miles away. The local GP practice is CLAYHALL CLINIC, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Cera Care
Westminster Homecare Limited – North East London is one of 146 services run by Cera Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Woodford Green
Information last reviewed October 2026.
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